DevOps & Internal Systems Engineer (Infrastructure & Observability)

About Us

Join the team behind the nation’s most iconic photobooths. At Majestic Photobooth, we bring people together and amplify brands, venues, and events through unforgettable photo experiences. From luxury brand activations to long-term venue installations across the country, we fuse technology, design, and nostalgia to create moments worth remembering.

As we scale from 150+ photobooth placements toward our goal of 1,000 nationwide, we’re investing heavily in the systems and infrastructure that power our operations behind the scenes.

The Role

We’re looking for a DevOps & Internal Systems Engineer (Infrastructure & Observability) to support the reliability, scalability, and visibility of Majestic’s distributed photobooth fleet and internal technology systems.

This role sits at the core of our operational backbone—owning infrastructure automation, observability tooling, fleet onboarding/offboarding, and internal IT support. You’ll help ensure our 180+ deployed photobooths (and growing) operate smoothly while contributing to the development of our next-generation Linux-based booth platform.

This is a hands-on role for someone who enjoys digging deep, solving root problems, and building systems that scale. You’ll embody our values of Find the Root, Own It, and Better Every Day as you help power Majestic’s next phase of growth.

What You’ll Own

Infrastructure Automation & Configuration Management

• Develop and maintain Ansible playbooks for deploying and configuring Windows-based photobooth clients, including printers, monitoring agents, and application updates

• Manage automated onboarding and offboarding of photobooths using Jenkins pipelines

• Maintain bastion server infrastructure for secure SSH access to 180+ remote booths

• Contribute to building and maintaining Linux system images for next-generation photobooths

• Troubleshoot deployment failures, configuration drift, and system inconsistencies across the fleet

• Document infrastructure changes and maintain version control and standards for automation code

Observability & Monitoring

• Maintain and enhance the PLG stack (Promtail, Loki, Grafana) for centralized log aggregation

• Configure and manage Prometheus for metrics collection, including custom exporters for printers and application processes

• Build and maintain Grafana dashboards combining metrics, logs, and external data sources for full system visibility

• Respond to alerts, investigate anomalies, and support root-cause analysis across the fleet

• Develop custom metrics exporters using Grok patterns, PowerShell, and other scripting tools

IT Support & Endpoint Management

• Provide Windows laptop support for internal staff using remote troubleshooting tools

• Troubleshoot hardware and software issues for employees

• Assist with endpoint management, device security, and policy administration

• Support onboarding and offboarding of employee devices, accounts, and permissions

Cloud Infrastructure & CI/CD

• Maintain CI/CD pipelines in Jenkins and GitHub Actions for automated deployments and releases

• Manage Google Cloud resources including Compute Engine, networking, and storage

• Support a lightweight GKE cluster running internal services as needed

Other Duties & Special Projects

• Participate in the on-call rotation for infrastructure incidents

• Contribute to internal documentation, runbooks, and knowledge bases

• Support special projects involving observability improvements, infrastructure redesigns, and automation enhancements

Ideal Candidate

You might be a great fit if…

• You enjoy working across infrastructure, automation, and internal systems—not just one lane

• You’re curious, resourceful, and motivated to learn new technologies

• You like solving problems at the system level, not just applying quick fixes

• You’re comfortable balancing proactive project work with reactive operational needs

• You take pride in ownership and follow-through

• You believe great infrastructure should be reliable, observable, and continuously improving

Qualifications

Required

• 1–3 years of experience in systems engineering, DevOps, SRE, or infrastructure-related roles

• Strong Linux command-line proficiency and understanding of system services, networking, and filesystems

• Exposure to infrastructure automation tools (Ansible preferred)

• Basic familiarity with monitoring and observability tools (Prometheus, Grafana, Loki a plus)

• Scripting experience in Bash, Python, or PowerShell

• Understanding of Docker and container fundamentals

• Experience with Git, CI/CD workflows, and version control

• Familiarity with SSH, secure remote access, and networking concepts

Preferred

• 2+ years of Linux systems administration experience

• Experience with Windows administration

• Experience with Jenkins, GitHub Actions, or similar CI/CD tools

• Exposure to Kubernetes or container orchestration

• Certifications such as Linux+, RHCSA, LFCS, or equivalent

Majestic is willing to train a strong foundational candidate who brings curiosity, grit, and a desire to grow.

Perks & Benefits

Why Work at Majestic?

We’re building the future of photobooths—combining technology, design, and joy at scale. You’ll join a collaborative, fast-growing team that values ownership, creativity, and continuous improvement.

What we offer:

• $90,000 - $120,000 salary range (commensurate with experience)

• PTO + Paid Company Holidays

• Health Insurance Stipend

• Paid Parental Leave

• Professional development and learning opportunities

• Unlimited photobooth photo sessions (yes, really)

How We Work

At Majestic, we believe in:

• Progress over perfection (Better Every Day)

• Solving problems at the source (Find the Root)

• Taking ownership at every level (Own It)

• Bringing positive energy to our work (Smiles Are Contagious)

• Creating unforgettable quality (Make It Majestic)

If that sounds like a culture you’d thrive in, we’d love to hear from you.

How to Apply

Ready to help power the systems behind unforgettable moments? Click Apply to submit your resume and a short note about why this opportunity excites you.

Bonus points if you include a short video (2–3 minutes) telling us:

• Why infrastructure and systems engineering excites you

• A system, automation, or monitoring improvement you’re proud of

• What it means to you to “Make It Majestic”