Job Description Summary:

This role supports a smooth, professional admission experience for patients and families by completing registration and financial clearance tasks, coordinating information with clinical teams, and making sure all required details are accurate and ready before care begins. The work combines customer service, attention to detail, and collaboration with multiple departments across the hospital.

Job Description:

You’ll meet with patients or caregivers before or after admission to collect needed information, explain the steps involved, and answer questions with clarity and care. You’ll be in regular communication with provider offices, nursing staff, and other internal partners to confirm the right information, coordinate admission details, and support safe and efficient patient placement.

The job includes verifying insurance benefits, obtaining authorizations when needed, checking medical necessity, and collecting co-pays, deductibles, and coinsurance. If a patient needs additional financial assistance or guidance, you’ll connect them to our financial counseling team. You’ll ensure all demographic, billing, and clinical information is entered accurately and on time to support both patient care and billing.

This position is a strong fit for someone who enjoys helping others while working with accuracy and clear communication in a healthcare setting. If you take pride in being thorough, calm, and supportive while handling important details, we’d like to hear from you.

Scheduled Weekly Hours:

0

Work Shift:

Variable (United States of America)

Job Exempt:

No

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

We offer wellness programs and resources to provide employees access to resources for a healthy lifestyle.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.

• We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
 

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .