About this role
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
As a Collection Specialist you will be expected to do the following:
Credit Management
Execute credit review processes and maintain accurate credit reporting.
Monitor, report, and escalate customers breaching credit terms.
Collections & Receivables
Perform collection calls and prioritize outstanding accounts.
Ensure timely collection of all invoice types across assigned clients/clusters/business units.
Manage and maintain customer accounts, ensuring accurate data updates.
Customer Interaction & Dispute Resolution
Handle customer queries, requests, and disputes promptly.
Execute outbound calls and other communication to customers for payment follow-up.
Reporting & Analysis
Prepare and review credit and collection reports for management.
Analyze customer payment trends and recommend improvements.
Who are we looking for
Education & Experience
Bachelor’s degree in finance, Accounting, or related field.
Proven experience in Accounts Receivable or Collections (internship or full-time).
Skills & Competencies
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Good command of English and Arabic.
Commercial acumen and ability to negotiate effectively.
Knowledge of logistics industry is a plus.
Technical Knowledge
Familiarity with credit and collections processes.
Proficiency in MS Office and ERP systems.
What we offer:
An exciting role which is part of a dynamic and international organization with the opportunity to continuously apply and develop your competencies. You'll be rewarded a competitive salary with excellent benefits, as well as having the opportunity to grow with the business. Besides, as one of the cornerstones of our values, we strive to deliver the right environment for our people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].
Other facts
About Maersk
A.P. Moller - Maersk is an integrated transport and logistics company; going all the way, together, for our customers and society. ALL THE WAY is our commitment to connect the world so that everyone has both the possibility and the ability to trade, grow and thrive.
The company employs roughly 110.000 employees across operations in 130 countries.
What you'll do
- The Collection Specialist will execute credit review processes, monitor breaches of credit terms, and perform collection calls to ensure timely collection of all invoice types across assigned clients. Responsibilities also include handling customer queries and disputes promptly, and preparing/analyzing credit and collection reports for management.
Ready to join Maersk?
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