Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Enterprise Solution Architect aligns technology initiatives with business strategies and outcomes through active partnership, collaborating with peers to define and advance the vision for Macy’s enterprise architecture. This role serves two primary functions: partnering with other Enterprise Architects to shape and promote architectural strategy, and providing strategic and hands-on guidance to core value streams to bridge organizational teams and deliver end-to-end value.

As the Enterprise Solution Architect for the Fulfillment value stream, this role focuses on maturing Macy’s capabilities to optimize, manage, move, and measure inventory across the enterprise ecosystem. The Enterprise Solution Architect represents enterprise architecture across Forecasting, Demand, Inventory Management, Order Management, and Return Management, and serves as a trusted subject matter expert with a deep understanding of existing technology platforms, current business processes, gaps, and roadmaps. This role proactively identifies and drives cross-cutting opportunities and provides vision, guidance, and active design support for key initiatives, establishing a reputation as a partner of choice for business and technology stakeholders by unlocking value, reducing costs, minimizing risk and complexity, and ensuring strong cross-functional alignment.

What You Will Do

• Build strong relationships with leaders, stakeholders, and teams within assigned value streams, establishing credibility as a trusted partner of choice.
• Work across diverse business and technology domains to ensure end-to-end solutions are cohesive, scalable, and aligned with value delivery.
• Identify, design, and document solution architectures for critical flows within assigned value streams.
• Provide architectural consultation and governance for high-value or high-risk initiatives, clearly communicating and documenting technical and business trade-offs.
• Define solution architectures for cross-cutting, enterprise-critical initiatives that impact assigned value streams.
• Develop and maintain deep subject matter expertise across people, processes, technology, and business strategy within the value stream.
• Champion Macy’s target-state (North Star) architecture, promoting solution designs that meet or exceed business objectives and align with long-term strategy.
• Collaborate effectively in an agile environment, participating in relevant ceremonies, design sessions, and planning activities.
• Identify and drive prioritization, funding, and adoption of shared platforms, components, and architectural approaches to accelerate delivery, reduce risk, and improve solution quality.
• Identify and promote opportunities to simplify architectures, reduce complexity, and lower costs across assigned value streams.
• Actively contribute to defining the value stream roadmap and own the architectural runway.
• Provide mentorship and guidance to architecture and engineering teams.
• Participate in enterprise architecture processes, including the Architecture Community of Practice, governance forums, procurement reviews, ad hoc consultations, North Star evolution, and standards development and maintenance.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. 
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Enterprise Architecture Leadership – Proven track record of architecting and delivering strategic initiatives within large, complex enterprise environments, aligning technology solutions to business strategy and outcomes.

End-to-End Solution Architecture – Expertise designing cohesive, scalable, end-to-end solutions across business, application, data, technology, and security architecture domains.

Fulfillment & Inventory Domain Expertise – Strong understanding of fulfillment-related capabilities, including Forecasting, Demand Planning, Inventory Management, Order Management, and Return Management within an enterprise ecosystem.

Strategic & Hands-On Architecture – Ability to balance strategic architectural vision with hands-on design leadership, providing active guidance on critical and cross-cutting initiatives.

Multi-Cloud & Modern Technology Environments – Experience building solutions in complex, multi-cloud environments that include custom-built systems, packaged applications, and SaaS platforms.

Architectural Governance & Risk Management – Skill in providing architectural consultation and governance for high-value or high-risk initiatives, clearly articulating and documenting technical and business trade-offs.

North Star & Target-State Architecture – Ability to define, champion, and evolve target-state (North Star) architectures that align near-term delivery with long-term enterprise strategy.

Technology Curiosity & Innovation Mindset – Strong interest in emerging and disruptive technologies, including AI, with a proactive approach to staying current on technology and retail industry trends.

Business Acumen & Value Orientation – Ability to connect architectural decisions to business value, cost optimization, risk reduction, and operational efficiency.

Influence & Stakeholder Management – Ability to communicate complex concepts clearly, persuade diverse technical and non-technical audiences, and earn trust with delivery teams, peers, and senior leaders.

Communication & Storytelling – Excellent written and verbal communication skills, with the ability to translate architectural vision into clear, compelling narratives.

Agile & Product-Oriented Collaboration – Experience working effectively in agile environments, participating in ceremonies, design sessions, and roadmap planning.

Decision-Making & Trade-Off Management – Strong judgment to balance short- and long-term objectives, drive consensus, and enable practical compromises.

Complexity Reduction & Optimization – Ability to identify opportunities to simplify architectures, reduce technical debt, lower costs, and improve solution quality.

Roadmap & Architectural Runway Ownership – Skill in shaping value stream roadmaps and owning the architectural runway to enable sustainable delivery.

Mentorship & Team Leadership – Experience mentoring architects and engineers, fostering strong technical communities and shared architectural standards.

Adaptability & Execution – Ability to manage multiple priorities, context-switch seamlessly, and operate effectively amid evolving responsibilities and stakeholders.

Enterprise Collaboration – Strong team orientation with the ability to collaborate across the broader Enterprise Architecture organization to define and champion a holistic enterprise architecture for Macy’s.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 
• 10 plus years of experience as a technology professional, including 5 plus years in an architectural role and 5 plus years supporting supply chain–related systems or initiatives.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here. 

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. 

Join us and help write the next chapter in our story - apply today! 

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. 

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