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MacLean Power Systems

Salesforce Operations Analyst

full-time•Fort Mill

Summary

Location

Fort Mill

Type

full-time

Experience

0-2 years

Company links

WebsiteLinkedInLinkedIn

About this role

Headquartered in Fort Mill, South Carolina, MacLean Power Systems (MPS) is a leading manufacturer of mission-critical and engineered components for the electric utility, telecommunications, and civil markets. Established in 1986 as a subsidiary of a larger parent company, MPS has grown substantially and now operates as a standalone company. A dedicated workforce of over 1,600 team members worldwide, MPS is renowned for its commitment to quality, responsiveness, and safety. Our focus on vertical integration ensures the highest standards across our product lines. We operate nine production facilities across North America and continually invest in our manufacturing capabilities to better serve our customers.

 

At MPS, we strive to create a workplace that embodies respect, openness, collaboration, personal growth, and entrepreneurship. We are committed to achieving excellence in Environmental, Health & Safety through our Mission Zero initiative.

Job Summary

To continually improve and enhance our Salesforce platform by gathering requirements and feedback and designing best practice solutions. Our Salesforce user experience is of great importance to us; therefore, a Salesforce Administrator should enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction a priority.

Job Duties

  • All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, and sharing rules
  • Identifying and gathering requirements, translating them into best practice, scalable solutions with a focus on exceptional user experience
  • Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
  • Perform ad-hoc data loads (e.g., updating accounts from a CSV file)
  • Create and maintain technical documentation
  • Troubleshoot and resolve issues as they arise
  • User training and the creation of training materials
  • Proactive system maintenance, including security reviews, release updates, and health check

Experience and Education

  • Certified Salesforce Administrator or 1+years of experience with Salesforce Sales Cloud
  • Strong knowledge of Salesforce configuration and automation tools
  • Ability to work independently and manage tasks with minimal supervision
  • Excellent problem-solving and troubleshooting skills

Competencies/ Skills

  • Oral and written communication skills
  • Strategic thinking skills
  • Understanding of the sales life cycle
  • Proficiency with MS Excel
  • Experience with Conga Composer is a plus

 

 

EOE-Minority/Female/Disability/Veteran

Various agencies of the United States Government require employers to maintain information on applicants pertaining to factors such as race, sex, and type of position for which an individual applies. The information requested is voluntary and for compliance with certain record keeping requirements. MacLean Power, LLC has a long-standing commitment to equal employment opportunity for all its associates and applicants for employment.  MacLean Power, LLC believes all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants for employment because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. 
 
 All job offers are conditional, upon successful completion of pre-employment screening, including criminal checks, drug testing, employment, and education verification.

What you'll do

  • The Salesforce Operations Analyst is responsible for improving and enhancing the Salesforce platform by gathering user requirements and designing best practice solutions. This includes user management, configuration changes, data loads, and user training.

About MacLean Power Systems

MacLean Power Systems (MPS), headquartered in Fort Mill, SC, is LEADING THE WAY™ in delivering innovative, reliable, and resilient solutions for the electric utility, telecommunications, and civil infrastructure markets. Since 1986, we’ve grown from a small subsidiary into a trusted industry leader—engineering and manufacturing the mission-critical components that keep the grid strong and communities powered. With over 1,600 team members and nine production facilities across North America, MPS designs and delivers thousands of high-performance products, including insulators, surge arresters, anchoring systems, and pole line hardware. Our vertically integrated operations ensure consistent quality, dependable supply, and lasting performance across every product we make. At MPS, we’re LEADING THE WAY™ in building a stronger, more resilient future—through advanced manufacturing, safety-first practices, and an unrelenting commitment to excellence.

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Frequently Asked Questions

What does a Salesforce Operations Analyst do at MacLean Power Systems?

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As a Salesforce Operations Analyst at MacLean Power Systems, you will: the Salesforce Operations Analyst is responsible for improving and enhancing the Salesforce platform by gathering user requirements and designing best practice solutions. This includes user management, configuration changes, data loads, and user training..

Is the Salesforce Operations Analyst position at MacLean Power Systems remote?

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The Salesforce Operations Analyst position at MacLean Power Systems is based in Fort Mill, South Carolina, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Salesforce Operations Analyst position at MacLean Power Systems?

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You can apply for the Salesforce Operations Analyst position at MacLean Power Systemsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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