Loan Servicing Specialist II
full-time•Tulsa
About this role
Job DetailsJob Location: South Tulsa Branch - Tulsa, OK 74137As our Loan Servicing Specialist II, you will provide assistance to various Loan Officers and Loan Assistants during the lending process. This role is responsible for a variety of duties, such as uploading loans; processing payoff requests; extension/deferral agreements; verifying file maintenance; and other duties as assigned. This is a collaborative role in which a keen attention to detail is a plus!
This is a full-time position. Usual days and hours of work are Monday through Friday, 8:30AM to 5:00PM. Hours vary depending on business needs.
What you’ll need to be our Loan Servicing Specialist II:
High School Diploma or GED.
Proficient in Microsoft products, including Office, Word, Excel, and PowerPoint, as well as other job-related programs from generating loan documents.
Excellent math skills (additions, subtraction, multiplication, division, and counting).
Strong analytical and problem-solving skills.
Excellent interpersonal, verbal, and written communication.
Why you’ll enjoy working at Mabrey:
Commitment to community investment and engagement.
Family owned and locally operated.
Dedication to team member learning and development.
Visible leadership with a commitment to service.
What you’ll do as a Loan Servicing Specialist II:
Board new Consumer and Commercial loans to the system.
Apply Charge-Off, Non-Accrual, and Floor Plan payments/reversals/renewals.
Adhere to Mabrey’s EXCEED Customer Service Standards.
Perform Special Assets file maintenance in accordance to policies and procedures.
Uphold courteous and professional communications with teammates and customers.
Who We Are:
Mabrey Bank is dedicated to delivering the approachable and adaptable service characteristic of a family-owned bank, complemented by the financial offerings and technology associated with prominent, national banks. With a legacy spanning four generations, the Mabrey family has played a pivotal role in providing consistent leadership to both the organization and communities served.
Mabrey Bank is an equal opportunity employer. We are continuously committed to providing equal employment to all qualified applicants. Teammates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
What you'll do
- The Loan Servicing Specialist II will assist Loan Officers and Loan Assistants during the lending process, including tasks like uploading loans and processing payoff requests. This role requires adherence to customer service standards and maintaining professional communication.
About MABREY BANK
The Mabrey family has been involved with the bank for four generations, providing steady leadership to this well-known independent community bank. With 15 locations throughout Oklahoma the bank is staffed by more than 260 professionals, provides financial services to more than 25,000 customers and maintains assets totaling more than $1.5 billion.
What makes Mabrey Bank unique is the fact that customers can enjoy friendly and flexible service from a family bank while receiving financial offerings that rival the largest national banks. That mission – of building loyal customer relationships through a professional, positive culture – is at the heart of Mabrey Bank creating “Solutions for Life” for its customers, a majority of whom are small- to mid-sized companies.
From business banking and mobile banking to personal banking and a variety of loans and trust services, Mabrey Bank offers a wide range of services to meet the needs of its customers.
One of the fastest growing offerings has been the bank’s private banking division, which delivers a coordinated approach to strengthening every aspect of a customer’s financial life. This individualized concierge service is customized to meet a client’s needs and includes a host of products, including a suite of lending products and private client wealth management services to provide advice on retirement planning, charitable giving, investments, managing a family business or preparing for the next generation.
The bank’s treasury management services are also highly popular with small- and mid-sized companies, who utilize this expertise to help them run their businesses more efficiently. With services ranging from business online banking and autopay management to credit card processing and electronic check services, Mabrey Bank’s offerings rival products offered by national banks.
Member FDIC. Equal Housing Lender.
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Frequently Asked Questions
What does a Loan Servicing Specialist II do at MABREY BANK?
As a Loan Servicing Specialist II at MABREY BANK, you will: the Loan Servicing Specialist II will assist Loan Officers and Loan Assistants during the lending process, including tasks like uploading loans and processing payoff requests. This role requires adherence to customer service standards and maintaining professional communication..
Is the Loan Servicing Specialist II position at MABREY BANK remote?
The Loan Servicing Specialist II position at MABREY BANK is based in Tulsa, Oklahoma, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Loan Servicing Specialist II position at MABREY BANK?
You can apply for the Loan Servicing Specialist II position at MABREY BANKdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.