Digital Experience Specialist
full-time•Bixby
About this role
Job DetailsJob Location: Bixby Main Branch - Bixby, OK 74008As our Digital Experience Specialist, you will be responsible for supporting and enhancing the digital experience for the Bank’s business customers using Jack Henry digital banking solutions including Banno Business and related platforms. This role serves as a subject matter expert for business digital services, supporting onboarding, troubleshooting, training, and ongoing relationship management.
This is a full-time position. Usual days and hours are Monday through Thursday, 8:00am to 4:30pm and Friday, 8:00am to 4:00pm. Hours vary depending on business needs.
What you’ll need to be our Digital Experience Specialist:
High School Diploma or GED.
Two-plus years of experience in banking, business banking, treasury services, or digital banking support.
Proficient in Microsoft programs including Excel, Word, Outlook, etc.
Analytical and problem-solving skills.
Excellent interpersonal, verbal, and written communications.
Why you’ll enjoy working at Mabrey:
Commitment to community investment and engagement.
Family owned and locally operated.
Dedication to team member learning and development.
Visible leadership with a commitment to service.
What you’ll do as a Digital Experience Specialist:
Administer and support Banno Business Digital Banking for commercial and small business customers.
Perform business customer enrollments, entitlements, user permissions, and maintenance.
Serve as the primary digital contact for business banking clients.
Lead digital onboarding for new business accounts.
Who We Are:
Mabrey Bank is dedicated to providing the personalized service of a family-owned bank, while delivering financial offerings and technologies of larger, national institutions. With a legacy spanning four generations, the Mabrey family has played a pivotal role in providing consistent leadership to both the organization and communities served.
Mabrey Bank is an equal opportunity employer. We are continuously committed to providing equal employment to all qualified applicants. Teammates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
What you'll do
- As a Digital Experience Specialist, you will administer and support Banno Business Digital Banking for commercial and small business customers. You will also lead digital onboarding for new business accounts and serve as the primary digital contact for business banking clients.
About MABREY BANK
The Mabrey family has been involved with the bank for four generations, providing steady leadership to this well-known independent community bank. With 15 locations throughout Oklahoma the bank is staffed by more than 260 professionals, provides financial services to more than 25,000 customers and maintains assets totaling more than $1.5 billion.
What makes Mabrey Bank unique is the fact that customers can enjoy friendly and flexible service from a family bank while receiving financial offerings that rival the largest national banks. That mission – of building loyal customer relationships through a professional, positive culture – is at the heart of Mabrey Bank creating “Solutions for Life” for its customers, a majority of whom are small- to mid-sized companies.
From business banking and mobile banking to personal banking and a variety of loans and trust services, Mabrey Bank offers a wide range of services to meet the needs of its customers.
One of the fastest growing offerings has been the bank’s private banking division, which delivers a coordinated approach to strengthening every aspect of a customer’s financial life. This individualized concierge service is customized to meet a client’s needs and includes a host of products, including a suite of lending products and private client wealth management services to provide advice on retirement planning, charitable giving, investments, managing a family business or preparing for the next generation.
The bank’s treasury management services are also highly popular with small- and mid-sized companies, who utilize this expertise to help them run their businesses more efficiently. With services ranging from business online banking and autopay management to credit card processing and electronic check services, Mabrey Bank’s offerings rival products offered by national banks.
Member FDIC. Equal Housing Lender.
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Frequently Asked Questions
What does a Digital Experience Specialist do at MABREY BANK?
As a Digital Experience Specialist at MABREY BANK, you will: as a Digital Experience Specialist, you will administer and support Banno Business Digital Banking for commercial and small business customers. You will also lead digital onboarding for new business accounts and serve as the primary digital contact for business banking clients..
Is the Digital Experience Specialist position at MABREY BANK remote?
The Digital Experience Specialist position at MABREY BANK is based in Bixby, Oklahoma, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Digital Experience Specialist position at MABREY BANK?
You can apply for the Digital Experience Specialist position at MABREY BANKdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.