About this role
Overview:
Manages the activities of several Engineering teams and is responsible for each Team’s development and systems support efforts. Provides day-to-day direction for the teams and applications in line with goals of department and the clients they support. Responsible for managing client relations and expectations. Manages the project queue for their area. Strives to achieve individual and organizational objectives in a fiscally responsible manner.
Primary Responsibilities:
Manage and participate in consultations with client management in the analysis of short-range business requirements and recommend innovations that anticipate future impact of changing business requirements. Responsible for building a positive client relationship.
Monitor the technology direction of the industry and vendor applications.
Research and initiate change to the status quo, when necessary.
Responsible for vendor and product analysis and recommendations.
Oversee application development, support testing efforts, technology infrastructure/project management and other technology domains.
Serve as subject matter expert in assigned area of responsibility.
Build rapport within the organization. Communicate and develop a professional level of communication and cooperation.
Maintain relationships with vendors and professional organizations.
Control the activities of the teams, assign personnel to various projects and direct their activities.
Ensure completion of schedules. Responsible for short-term staffing planning.
Implement technology consistent with Division standards and long-range plans. Ensure adherence to all Department and Technology standards and procedures, including all documentation requirements.
May translate requirements to assist staff in preparing detailed specifications for system enhancements. Manage recommended designs based on business and technology requirements. Identify issues and concerns.
Manage monitoring project plans; may coordinate major project activities. Remain current on activities outside the team that may impact the team or client environment.
Recommend and initiate new policies and procedures that improve the performance and effectiveness of the Department.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Tech Stack:
Linux
Java 17 & 21
Spring Boot 3.4+
Angular 16
Apache Camel 4+
Gitlab CI/CD pipeline
OpenShift & Helm
API design and development, SCIM 2.0 & RBAC
Oracle DB 19+
Education and Experience Required:
A combined minimum of 9 years’ higher education and/or work experience, including a minimum of 4 years’ engineering and/or architecture experience and 3 years leadership experience
Capable of working on multiple teams of a complex nature
Proficiency with Agile Scrum process with mindset continuous improvements
Complete understanding of the system development life cycle
Excellent problem-solving skills to assist in issue resolution
Familiar with application development software and hardware platforms with SRE (System reliability engineering).
Excellent verbal and written communication, analytical, decision-making & strong presentation skills
Experience encouraging teamwork and serving as role model when leading and directing others
Understanding of technical, business and operational impacts of a project or problem
Education and Experience Preferred:
Bachelor’s degree
Minimum of 10 years’ technology management or large program leadership experience
Extensive application and product knowledge experience in delinquency loan servicing with skills, application(s) and functions of technology area led
Subject Matter Expert understanding of applications supported with an advanced knowledge of interfacing/integrated applications
Understanding of multiple business area’s functions
Proven mentoring and leadership capabilities
Experience with skills, application(s) and functions of technology area
Good understanding of the Bank’s application framework
Aware of the Bank’s business plan and strategic objectives with ability to shape direction Self-motivated and able to motivate others Understanding business(es) supported and its’ terminology Understanding of ITIL standards for Incident and change management Good experience in architecture design (e.g UML) for business capabilities Experience of modernizing applications to cloud & development in Azure.
Experience in the following Tech Stack:
Dynatrace & Kibana automated monitoring
Cyber Ark
Azure cloud
Location
Buffalo, New York, United States of AmericaOther facts
About M&T Bank
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
What you'll do
- The Software Engineering Team Lead manages multiple engineering teams, overseeing development and systems support efforts while ensuring alignment with departmental goals. They are responsible for client relations, project management, and maintaining adherence to technology standards.
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