About this role
Overview:
Help to mitigate losses by coordinating the repossession of delinquent collateralized consumer bank auto & recreational vehicle loans (e.g., boats, RV’s, motorcycles).
Primary Responsibilities:
- Receive referrals from in-house Collections departments, typically at the 85 day past due point, or by way of voluntary repossessions.
- Coordinate the repossession and transportation of collateral with dedicated list of external repossession agents.
- Ensure repossession agents are provided with all necessary and accurate information to successfully recover collateral.
- Interact with in-house collectors, external vendors, attorneys and law enforcement to ensure successful recovery of collateral.
- Research value of collateral in order to provide information to Remarketing Team to determine the cost and benefit of repossession activity.
- Perform skip-tracing as necessary to locate collateral if repossession agents are unable to locate collateral after two attempts. Make customer contact in order to coordinate payments or collateral surrender.
- Perform collections activities as needed.
- Negotiate settlements with mechanic’s lien holders, impound lots, marinas, dealerships, etc.
- Participate in Audits at vendor sites as requested by management.
- Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Complete other related duties as assigned.
Scope of Responsibilities:
Works 200+ accounts per week.
Direct contact with external repossession agent vendors, attorneys and law enforcement.
This position has customer contact.
Education and Experience Required:
A combined minimum of 3 years’ higher education and/or relevant work experience.
Ability to travel up to 10% of the time.
Education and Experience Preferred:
Bachelor’s degree.
Collections or repossession experience.
Knowledge of M&T Bank systems.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location
Getzville, New York, United States of AmericaOther facts
About M&T Bank
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
What you'll do
- The Repo Coordinator II is responsible for coordinating the repossession of delinquent collateralized loans and ensuring successful recovery of collateral. This includes interacting with various stakeholders and performing collections activities as needed.
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