About this role
Overview:
Serves as owner for an assigned product or set of products by representing the voice of the customer and stakeholders to ensure that the product provides value to the customer, while aligning with the business strategy. The Product Owner defines their product vision and roadmap, prioritizes the product backlog, anticipates client needs and serves as primary communicator between product stakeholders and teams while evaluating product progress at each iteration. In addition, the Product Owner plays a key role in the company’s strategic direction, defining and articulating new opportunities, and working in close concert with key stakeholders, including senior leadership and their dedicated agile team.
Industry knowledge:
Successful candidates bring hands-on experience as a Product Owner for Equipment Finance customer-facing applications and a working understanding of APIs (e.g., REST concepts, JSON payloads, authentication/authorization and basic troubleshooting). You are comfortable partnering directly with clients through the API onboarding lifecycle—from sandbox access and credential setup to data mapping and go-live readiness—ensuring a smooth, secure integration experience. Candidates with Treasury Markets onboarding experience are also encouraged to apply, as the client integration, API interaction, and external-facing product workflows are closely aligned.
Primary Responsibilities:
- Build and own the product vision and roadmap that aligns with the overall strategic intent and communicate them with the team and all stakeholders. Prioritize the backlog based on the overall product vision and strategy.
- Represent the voice of the customer within the team and convey story details to the team; make autonomous decisions, quickly and thoughtfully, to move delivery forward in alignment with overall product vision and strategy.
- Write user stories and groom the backlog in partnership with the team. Specify acceptance criteria for each user story in support of moving the team to Acceptance Test-Driven Development (ATDD).
- Work directly with the delivery team to create appropriate information radiators and other communication tools for internal team and stakeholder use.
- Participate in all team activities and ceremonies.
- Use a matrixed influencing approach to work with essential business partners throughout the organization irrespective of hierarchy or divisions, advocating for the benefit of the customer.
- Understand and engage with your customers.
- Focus on outcomes over outputs, incorporating design thinking methods and analytics to inform product design.
- Collaborate across teams and with other Product Owners to align the customer journey and dependent backlogs.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
- Complete other related duties as assigned
Managerial/Supervisory Responsibilities:
No direct management responsibility, but while an individual contributor, the jobholder must manage activities through influence, accountability and ownership, functioning in an agile environment
Education and Experience Required:
Bachelor’s degree and a minimum of 4 years’ business, analytical, technical and/or product experience, or in lieu of a degree, a combined minimum of 8 years’ higher education and/or work experience, including a minimum of 4 years’ business, analytical, technical and/or product experience
Education and Experience Preferred:
- Prior experience prioritizing across competing priorities and quickly-changing landscape
- Prior experience actively seeking out multiple opinions, yet making independent decisions and influencing positive outcomes
- Understanding of Design Thinking principles
- Knowledge of basic product design and development best practices
- Knowledge of Agile and Lean principles and practices
- Experience working in partnership with user experience teams on product design
- Experience developing/managing digital capabilities
- Strong verbal and written communication skills
- Specific subject matter expertise as required by assigned product
#LI-LA1
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $113,300.00 - $188,800.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location
Philadelphia, Pennsylvania, United States of AmericaOther facts
About M&T Bank
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
What you'll do
- The Product Owner is responsible for defining the product vision and roadmap, prioritizing the product backlog, and representing the voice of the customer. They also collaborate with stakeholders and delivery teams to ensure product alignment with business strategy.
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