About this role
Overview:
Conducts a needs analysis of current and potential customers under guidance and direction of more experienced Financial Advisors. Based on these analyses, profiles, assesses, and closes sales opportunities for existing and perspective customers within assigned book, branch(es) and Market.
Primary Responsibilities:
- Based on an individualized needs analysis, prepare recommendations for customized financial solutions to current and potential Bank customers, and including a diversified set of products and services to meet these needs and with their best interests in mind; offer an array of products and services best suited to meet these needs; sell and close these with some oversight and support from a more experienced Financial Advisor.
- Meet or exceed established sales goals for assigned Market, while meeting individual client needs and complying with pertinent policies and regulations.
- Increase assets under management by offering investment and insurance solutions to clients and leveraging partnerships in Retail and Business to increase referrals.
- Support partnerships/relationships with Retail and Business Banking through ongoing account reviews and re-evaluation of customer needs. Deliver a high-quality customer service experience during each customer interaction through a complete understanding of sales process, policies, and licensing requirements to contribute to the attraction, retention, and expansion of client relationships.
- Ensure accuracy in completing required paperwork to comply with standard procedures, regulatory requirements, and firm policies.
- Regularly review customer information to ensure compliance with BSA (Bank Secrecy Act), AML (Anti-Money Laundering) and KYC (Know Your Customer) requirements to protect Bank interests. Address issues of non-compliance by requesting additional information from the client and updating the remediation tool in the appropriate system.
- Maintain customer appointment activity log on a weekly basis, to substantiate advisory and referral activity; follow-up on activity levels of all products to meet or exceed expectations.
- Maintain and build referral channel and strong partnerships with Retail branch partners and Business Banking to ensure investment needs of current and potential customers in assigned Market and branches are met or exceeded.
- Conduct joint appointments and work collaboratively with Retail branch staff to ensure quality referrals of customers
- Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Scope and Responsibilities
Wilmington Advisors @ M&T is a brand name used by LPL representatives to offer securities, advisory and insurance services and is not a separate legal entity.
- This position delivers individualized needs-based investment and insurance solutions to clients, primarily in the high net worth segment of $1 - $3mm in investible assets.
- This position spends most of the time growing the business through proactive sales activities driven first from an individualized analysis of each customer’s needs, and then recommending the products best suited to meet those individualized needs.
- As such, the position must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions to assist in managing client complaints and preventable losses.
- Assigned to a Wealth office and/or Commercial Banking office, critical partnerships include the wealth team, the commercial lending team as well as centers of influence and existing clients.
Education and Experience Required:
Associate degree and a minimum of 3 years’ previous sales, sales administration, or retail banking experience, or in lieu of a degree a combined minimum of 5 years’ higher education and/or work experience, including a minimum of 3 years’ previous sales, sales administration, or retail banking experience
FINRA Series 6 or Series 7 and Series 63 licenses
Pertinent state Life/Variable Insurance (LAH) licenses
Education and Experience Preferred:
FINRA Series 7 license
FINRA Series 65 or 66 licenses as appropriate
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $26.00 - $43.34 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location:
Buffalo, New York, United States of AmericaOther facts
About M&T Bank
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
What you'll do
- The Financial Consultant conducts needs analyses for customers and prepares customized financial solutions based on these analyses. They are responsible for meeting sales goals while ensuring compliance with regulations and delivering high-quality customer service.
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