We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Accountabilities/Responsibilities

Primary Responsibilities (including but not limited to):

Fund Accounting & Oversight

• Lead the process in relation to NAV and fund accounting oversight (including costs and charges).
• Establish and maintain robust governance frameworks, including KPIs, SLAs, and partner in regular service reviews.
• Investigate and resolve complex accounting issues, escalations, and exceptions.  

Financial & Regulatory Reporting

• Oversee preparation and review of fund financial statements in compliance with applicable accounting standards (e.g., IFRS, UK / Lux GAAP)  and regulatory reporting requirements.
• Coordinate with auditors, custodians, and fund administrators to ensure smooth year-end reviews and regulatory audits

Operational Risk Management

• Identify, assess, and mitigate operational risks within fund accounting processes.
• Ensure adherence to internal controls, regulatory requirements, and industry best practices.

Stakeholder Management

• Act as liaison between internal stakeholders (e.g., Portfolio Management, Compliance, Risk, Legal) and external service providers.  
• Provide strategic insights and reporting to senior management and governance committees.  
• Engage with the SMT, the Head of Investment Operations and the Investment Operations leadership team on area wide objectives

Leadership

• Contribute to strategic planning and execution of initiatives aligned with the firm’s investment operations and growth objectives.
• Represent the fund accounting function in cross-functional forums and regulatory engagements. 
• Deliver periodic performance metrics, operational KPIs, and financial dashboards to senior management, highlighting process efficiency, control metrics, and exception trends
• Partner with onshore teams to manage transition of work from global locations, ensuring process stability and knowledge transfer. 
• Drive continuous improvement across teams through automation, digital adoption,  and workflow optimization. 
• Lead and mentor a team of fund accounting  professionals, fostering a culture of accountability, innovation, and performance.
• Provide inspiring leadership ensuring appropriate people development and people management framework is in place to enable staff to perform to the best of their abilities. 

Competence / Knowledge / Skills required

Education and experience Requirements:

• Professional qualification: CA, CPA, MBA (Finance), or equivalent. 
• 15+ years of experience (10+ years in leadership capacity) in asset management, including strategic planning and large-scale project delivery
• Proven track record in managing global fund operations and transitioning work across onshore/offshore locations.
• Strong knowledge of fund accounting, financial reporting, NAV processes, valuation controls, and investor operations. 
• Expertise in UK/Lux GAAP, IFRS, CSSF and understand regulatory reporting . 
• Proficiency in Excel (advanced) and exposure to AI-driven reporting tools (desirable).
• Demonstrated ability to lead cross-functional teams and drive transformation initiatives.
• Excellent communication, presentation, and stakeholder management skills in matrixed environments.
• Strong analytical, financial, and change management capabilities.
• Ability to mentor talent and build a leadership pipeline.
• Willingness to travel globally as required

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.