We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. 

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Key Responsibilities/ Accountabilities:

The key responsibilities of this position are to work within a team which is responsible for the processing, instructing, settlement and on-going monitoring of Leveraged Loans, CLO, Private Debt, Equity and Collective Investment transactions. The individual will be responsible for:

• Overseeing the daily lifecycle activity of all Leveraged Loans, CLO, Private Debt and Collective Investments, from trade settlement, lifecycle activity (rollover, rate change, paydown, PIK, restructure, asset transfer, borrowing, equalisation) to sale or maturity.

• Ensuing all new SSIs are set up within Bottom-line in time for payment. Initiation, check and release of all payments relating to trade settlement transactions as well as ad hoc payments.

• To undertake and oversee Cash, Stock and Data reconciliations between Custodians, TPA’s, Aladdin, WSO, WSOWeb and AllVue, ensuring the team meet the SLA for each reconciliation.

• Able to respond to and guide the team in responding to internal queries from key stake holders such as fund managers and deal teams as well as external queries from clients, agents, custodians and borrowers within SLA time scales.

• Daily liaisons with the AAO (London) to address and resolve problems with underlying assets.

• Building relationships with custodians, agents, counterparts, AAO (London) and the relevant Front Office teams.

• Proactively identifying and implementing process improvements with the use of RPA and AI technology and working closely with the manager of AAO to provide ongoing improvement of the daily functions. Maintenance of internal AAO systems and assisting in the further development of said systems.

• Escalation, communication and resolution of errors, managing error logs and providing feedback to the AAO Manager as well as individual team members.

• Experience in leading or contributing to Ad-Hoc Business level projects, running testing across different environments like Dev, UAT etc. Sharing the outcome with Project leads or Business with suggestions if possible.

• Adherence to risk frameworks (RCSAs) ensuring appropriate process and procedures are in place and adhered to by all team members.

Domain Expertise:

• Excellent SWIFT knowledge. Must have practical hands on experience with the formatting and interpretation of MT210, MT202, MT103 and other SWIFT messages.  Correctly interpreting and formatting complex multitier SSIs is essential.

• Working expertise on multiple asset classes such as CLO, Syndicated, Equity, Fixed Income, Structure Products, Private Assets, Real Estate investments, Collective investments, etc.

• Practical experience of WSO, WSOWeb and other S&P Markit platforms such as Markit Data and ClearPar is essential.

• Experience using BlackRock Aladdin is a significant plus

• An eye for detail and accuracy is key

Managerial Expertise:

• Managing a team of 9+ employees with a mixture of Managers / Senior Analyst like roles.

• Excellent written and oral communication and analytical skills

• End to end ownership of the processes and issue resolution.

• Leading team meetings and undertaking regular one to ones and performance reviews with all team members.

• People management and conflict management.

• Strong drive and delivery, committed to achieving results and delivering on time

• Strong analytical thinking and a critical evaluator of information and issues

• Curious and continually looking to seek out improvements and not just accepting the status quo.

Key Stakeholder Management

Internal

• HOD

• Risk and Compliance Teams (Line 1B & 2)

• MGGS Management

External

• UK Process Managers

Experience & Educational Qualification

Experience:

• Desired candidate must have minimum of 10 years of working experience in Syndicate Bank Loans, CLO and Private Debt loan processing

• Processing SWIFT payments and formatting of complex SSIs on payment platform, preferably Bottom Line

• Excellent level of accuracy and attention to detail

• Working Knowledge of WSO, WSOWeb and other S&P Marit Platforms

• Working Knowledge of Aladdin

• Loan Documentation Knowledge

Educational Qualification:

• Degree level in Finance/ Mathematics/ Economics

• Relevant IOC or Investment Management qualification / Certification would be desirable.

• Technical certifications like SQL and VB

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.