Summary
Location
Mumbai
Type
full-time
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About this role
We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
- To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G plc's operational risk.
- To provide subject matter expertise (SME) for substantive privacy related queries in particular complex consulting and high risk activities
- Escalate and seek the advice of the DPO as required
- To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment and a reduction in M&G’s operational risk.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
Other facts
About M&G plc
Welcome to 10FA India Private Limited.
Formerly known as Prudential Global Services Private Limited.
We are M&G plc's capability centre based in Mumbai, initially started as a back-office operational support to the UK business unit.
However, over the recent years, we have significantly increased the breadth and depth of our capabilities and offerings to keep pace with the changing needs of the Group. These include Digital & Knowledge Services, Finance and Actuarial, Information Technology (IT), Customer Service, Risk and Audit.
Our core purpose is to be a strategic partner to M&G plc, enabling growth by delivering change and driving synergies through a highly capable and agile workforce.
With our diversified service offerings we provide our people with exciting opportunities to grow personally and professionally.
M&G plc is a leading savings and investments business serving around 5.5 million retail customers and more than 800 institutional clients.
It’s innovative asset management and customer solutions are supported by extensive investment capabilities, an international distribution network and two strong brands: Prudential and M&G Investments.
What you'll do
- The role involves providing subject matter expertise for substantive privacy-related queries, particularly concerning complex consulting and high-risk activities. Additionally, the manager must collaborate with colleagues to maintain and enhance controls, supporting the improvement of the overall control environment and reducing operational risk.
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