About this role
Call Center Representative
Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free.
We are looking for a Call Center Representative for our Phoenix, AZ market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income, work for one of the fastest growing companies in the industry. Earn money while making a positive impact that help homeowners improve their homes.
General Purpose:
Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Input lead information, update reports and answer phone calls from ads.
Responsibilities:
• Deliver scripted pitch to the homeowners
• Adjust scripted pitch to meet needs of specific homeowners
• Handle homeowner's questions and objections
• Obtain homeowners information including names and addresses phone numbers etc.
• Receive appointments over the telephone
• Input appointment details into the computer system
• Input homeowners’ information and important details of conversation
• Confirm appointments placed with canvassers or sales representative
• Issue appointments for reps to meet prospective homeowners
• Quality control phone calls
• Answer telephone calls from potential homeowners who are responding to advertisements
• Contact homeowners to follow up on initial interaction
• Update lead information and maintaining reports
Qualifications:
• Knowledge of sales and marketing principles and strategies
• Relevant work experience in telemarketing, sales, marketing, or promotions
• Product knowledge --Training provided
• Proficiency in relevant computer applications
Compensation for this role is $17-20/hr plus commission. Other facts
About Luxury Bath Technologies
Our message is simple. We beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch.
We are the best company for your custom and affordable bath remodeling needs. We have over 200 locations throughout North America, striving to bring a cost-effective bathroom remodeling solution to your community.
We run our business with honor, integrity and dignity. At Luxury Bath, we are in business to change business. We see our work as an amazing opportunity to transform the bathroom remodeling industry with our eco-friendly products and corporate sustainability. We put our customers first and always stand behind our work and products.
At Luxury Bath we believe in innovation, and providing the highest quality bathroom remodeling products, to you, our customers. By continually staying on top of bath remodeling trends and contemporary designs, we provide you with the products and experience you expect from a professional bathroom remodeling company!
What you'll do
- The Call Center Representative will contact homeowners to set up qualified appointments for free consultations and handle their questions and objections. They will also input lead information and maintain reports.
Ready to join Luxury Bath Technologies?
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