Lutheran Social Services of Illinois is a not-for-profit social service agency with more than 70 program sites throughout the state of Illinois. Our services include counseling, mental health, substance abuse treatment, housing, work with prisoners and their families and services for older adults and a variety of services for children including preschool, foster care, and adoption. 

LSSI is hiring a full-time Care Coordinator, Monday through Friday for the Pathways to Success Program. Responsible for providing high quality care coordination for LSSI’s clients and to ensure increased engagement and access to the care they want and need using a person-centered, family-centered, recovery-oriented approach.

• On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
• Competitive salary based upon relevant education, experience, and licensure.
• Salary $48,000/Annually.
• Plus, a 3-month one time retention bonus of $2000.
• Opportunity for advancement.
• Comprehensive benefits package for Full-Time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
• The paid training you need to learn, grow, and succeed!

• Facilitate the intake process and provide education on LSSI services.  
• Perform screenings and help clients create an overall coordination plan. 
• Provide education to families about mental, behavioral, and physical health needs and resources available. 
• Become familiar with organizations on the North/Northwest Side of Chicago to provide linkages. 
• Provide navigation and warm linkages to resources that address health, housing, vocations, mental health, substance misuse/use, food insecurity, education deficits, disability needs and other resources. 
• Connect clients/families with needed services. 
• Initiate, cultivate, and maintain professional relationships with human services and government agencies, health service providers, and public/private groups to enhance service delivery. 
• Knowledge of LSSI programs and how to access services, including crisis services. 
• Carry a caseload of clients and perform timely follow-up. 
• Demonstrate professional, positive behavior and carry out responsibilities with integrity, treating clients, families, other LSSI workforce members, and collaborative organizations and/or individual in a dignified, respectful, honest, and fair manner. 

• High school diploma or equivalent with five (5) years of clinical supervised experience or a bachelor’s degree in social work, counseling, family therapy, or related human service field required.
• Certified Family Partnership Professional (CFPP), CADC, Community Health Worker (CHW), or Licensed Practical Nurse (LPN) preferred.
• Background check clearance required.
• CRSS, CPRS, or other Peer Certification preferred.
• Bilingual, both verbal and written, preferred.
• Experience working with Children/adolescents and families preferred.
• Knowledge of LSSI programs and how to access services, including crisis, required.
• Trained and demonstrated competency in the Electronic Health Record preferred.
• Demonstrated understanding of the levels of care in both mental health and substance use/misuse preferred.
• Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
• Excellent organization, presentation, and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
• Valid driver’s license, in good standing for the state of residency required. Access to reliable transportation required.
• Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.