Case Manager/Parent Coach

Our Mission: Lutheran Community Services Northwest partners with individuals, families and communities for health, justice and hope.

About Us Lutheran Community Services Northwest is a non-profit human services agency that improves lives of people in communities throughout Washington, Oregon and Idaho. We provide a wide variety of services to adults, adolescents, children, families, schools and communities. We are privileged to touch lives of all ages, cultures and faiths.

All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. We are a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds.

WHAT WE WILL DO FOR YOU:

As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind

• A 37.5 per hour work week to ensure work/life balance
• Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
• Employer-paid short- and long-term disability insurance
• Life insurance coverage at no cost to you
• Up to 2 weeks of vacation in your first year (based on hours worked)
• Up to 2 weeks of sick leave (based on hours worked)
• 12 paid agency recognized holidays
•  2 floating holidays to use your way
• 403(b) retirement plan with employer matching (eligibility applies)
• Access to our Employee Assistance Program (EAP) for you and your family
• Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status

HOW YOU WILL MAKE AN IMPACT:

Case Manager/Parent Coach will work with families who are involved with the ODHS Child Welfare system and/or reside in the Transitional Treatment Recovery Services program. Parent Coach will provide varying hours of hands-on parent coaching/education, interventions, and skills training to achieve behavioral changes in families where child safety issues are present. Provider is identified as a “Safety Service Provider” and will provide transportation and services in the community and in the family’s home. Will attend meetings and collaborate with ODHS Caseworkers, community partners and other agencies, which includes providing detailed and timely oral and written reports. Parent Coach will also use evidence-based curriculum to implement and facilitate parent education groups in a community living environment.

• Provide a range of services in-home or community based, including parent education, modeling and mentoring, communication skills, self-care, home management, nutrition, etc. to support and achieve behavioral changes in families where child safety issues are present.  
• Assess parental capacities related to child safety, well-being, and needs to help resolve child and family safety and attachment concerns
• Identify and create goals in partnership with ODHS Child Welfare and client
• Keep accurate records and communicate effectively orally and in writing to document clients’ progress and to gather and exchange information
• Provide supervised visits to children separated from one or both parents to ease the transition from foster care or relative placement to home
• Provide respite care services in the home or community, including recreational activities and behavioral monitoring
• Prepare curriculum and teach parenting groups as needed
• Work a 24/7 flexible schedule to meet families’ needs and be available for crisis consultation: including occasional weekends and evenings, and be available for on-call rotation
• Coordinate access and provision of services from multiple agencies, including establishing service linkages, advocating for service needs and obtaining entitlements
• Work with a variety of individuals in difficult circumstances, including angry and hostile clients, disadvantaged individuals, families in provision of services, those dealing with mental/emotional health challenges, and clients with developmental delays.
• Identify families with drug and alcohol dependence, physical, and sexually abused children

HOW YOU WILL BE A GREAT FIT:

• Must have well-developed communication skills, both written and verbal
• Must be neat, organized, and accurate
• Must be able to work well under pressure and be comfortable in a multicultural setting
• Must be able to multitask and set priorities
• Must be able to maintain confidentiality
• Have respectful, open, unbiased, and accepting attitude toward clients and their families
• Must have a current driver’s license, car insurance, and access to a vehicle. Must be able to pass a motor vehicle records check.
• Bachelor’s degree in social work, psychology, counseling, or another related field, or equivalent experience, is required.
• Two years of experience working with high-risk families within the last five years, including one year experience working with sexually abused youth, victims/perpetrators of domestic violence, and alcohol/drug addictions is required.
• At least two years of experience providing in-home services, such as: budgeting, housekeeping, nutrition, household management, appropriate physical care of children, and parenting skills and techniques is required. 

Thank you!  We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.

We thank all candidates in advance for their interest in joining the Lutheran Community Services Northwest team.  Only those selected for an interview will be contacted.

LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.