LC
Case Manager (Multilingual)
full-time•SeaTac
About this role
Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope
WHAT WE WILL DO FOR YOU:
As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind
- A 37.5 per hour work week to ensure work/life balance
- Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
- Employer-paid short- and long-term disability insurance
- Life insurance coverage at no cost to you
- Up to 2 weeks of vacation in your first year (based on hours worked)
- Up to 2 weeks of sick leave (based on hours worked)
- 12 paid agency recognized holidays
- 2 floating holidays to use your way
- 403(b) retirement plan with employer matching (eligibility applies)
- Access to our Employee Assistance Program (EAP) for you and your family
- Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status
HOW YOU WILL MAKE AN IMPACT:
- Provide culturally and linguistically appropriate case management services to assigned caseload of clients.
- Ensure clients have appropriate healthcare, health insurance, have been connected to available benefits, and received a refugee health screening. Individuals should also be assessed for other social determinants of health needs.
- Conduct home visits, attend medical appointments, and accompany client as appropriate to other community provider appointments.
- Ensure appropriate documentation and gather outcome data under the direction of the Program Manager.
- Provide workshops to eligible individuals on how to navigate the medical system
- Conduct self-sufficiency workshops for medically complex individuals
- Maintain accurate documentation and outcome data to meet program and funder requirements.
- Build and sustain relationships with community partners, service providers, and cultural organizations to strengthen client support networks.
- Reduce cultural and socioeconomic barriers by advocating effectively for client needs and equitable access to resources.
- Uphold confidentiality, HIPAA standards, and agency policies in all aspects of service delivery.
HOW YOU WILL BE A GREAT FIT: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-
-2 years of related experience; (specific areas of focus or knowledge that are required)
-Lived experience that enhances relatability to clients being served
-Bachelor’s in or related field; substantial relevant experience will be considered in place of degree
-Credentials may be required depending on individual program or location requirements.
-Fluency in English, both spoken and written
-Intermediate mastery of business applications and productivity suites
-Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
-Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
-Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
-Successfully completes tasks in a low noise / moderately noisy / noisy environment
-Interacts with others and performs tasks in-person and through the use of technology, with moderate / long periods of stationary activity and minimal / moderate / long periods of increased physical activity including and not limited to (most common physical activities for the job)
-Moves equipment/materials weighing up to 25 pounds; may be responsible for moving/carrying children weighing up to 25 pounds in emergency situations
-Travels between worksites occasionally.
-Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, client home/community settings, outdoor settings in varying weather conditions, and faith-based settings such as churches
-Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program. Driver license and insurance are required.
Thank you! We sincerely appreciate your interest in joining the Lutheran Community Services NW team and thank all applicants for taking the time to apply. While we’re unable to respond to every candidate individually, please note that only those selected for an interview will be contacted. Lutheran Community Services NW is deeply committed to our mission of Health, Justice and Hope in all aspects of our work. We welcome candidates from all backgrounds and experiences to help us build a stronger, more compassionate community.
What you'll do
- Provide culturally and linguistically appropriate case management services to clients, ensuring they have access to healthcare and benefits. Conduct home visits and workshops to support clients in navigating the medical system and achieving self-sufficiency.
About Lutheran Community Services Northwest
Lutheran Community Services (LCS) Northwest makes our world a safer, healthier and more hopeful place to live for us all. We help vulnerable children, families, immigrants and others overcome life's most difficult challenges to become flourishing members of society. We save lives and create thriving communities enriched by the diversity and strengths of people who have triumphed over adversity.
We have nearly a century of experience, recognized expertise and a legacy of success and dedication to serve more than 42,000 people each year across Washington, Oregon and Idaho. Our mission is to partner with individuals, families and communities for health, justice and hope. Our diverse, caring and professional staff is made up nearly 750 people at more than 20 locations throughout the Northwest.
Our diverse array of programs fall under these broad lines of service:
• Behavioral Health Services
• Family & Community Support
• Child Welfare Programs
• Refugee & Immigrant Services
• Violence Intervention & Prevention
• Aging & Independent Living
• Housing Navigation Services
Ready to join Lutheran Community Services Northwest?
Take the next step in your career journey
Frequently Asked Questions
What does a Case Manager (Multilingual) do at Lutheran Community Services Northwest?
As a Case Manager (Multilingual) at Lutheran Community Services Northwest, you will: provide culturally and linguistically appropriate case management services to clients, ensuring they have access to healthcare and benefits. Conduct home visits and workshops to support clients in navigating the medical system and achieving self-sufficiency..
Is the Case Manager (Multilingual) position at Lutheran Community Services Northwest remote?
The Case Manager (Multilingual) position at Lutheran Community Services Northwest is based in SeaTac, Washington, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Case Manager (Multilingual) position at Lutheran Community Services Northwest?
You can apply for the Case Manager (Multilingual) position at Lutheran Community Services Northwestdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.