About this role
Position Objective:
Provides personal and asset protection for employees, patients and visitors in the Emergency Department, and assists with the administrative processing and monitoring of patients on emergency petition or with behavioral issues.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Maintains patient, visitor, staff and asset safety and security. Utilizes hazard surveillance rounds, CCTV, and audio monitoring per established standards while performing ED security rounds, checking all entrances and exits, bathrooms, and common areas at routine intervals.
- Observes patient behavior, reports as necessary to the appropriate staff. Remains in close proximity and/or maintains line of site as appropriate when assigned to patient attendant duties
- Sets limits on patient behavior under the direction of a registered nurse and/or mental health clinician and intervenes to decrease the inappropriate behavior by consistently enforcing all rules at all times. Controls telephone usage and assists with searches.
- Supports patient activities of daily living (ADLs) such as personal hygiene, nourishment, and ambulating. Assists with transports as needed.
- Maintains adequate levels of patient care supplies and equipment in the department.
Educational/Experience Requirements:
- High school diploma or equivalent.
RequiredLicense/Certifications:
- American Heart Association Healthcare Provider BLS
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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Other facts
About Luminis Health
Luminis Health is a nationally recognized health system in Maryland. With more than 700 inpatient beds and nearly 100 sites of care across the region, including Anne Arundel Medical Center, Doctors Community Medical Center, J. Kent McNew Family Medical Center, Pathways, and Luminis Health Clinical Enterprise, we are committed to providing easy access to high-quality care, near to where people, live, work and play.
Luminis Health believes that health and wellness are fundamental to everyone and by working side by side with our community, patients, and partners, we generate a positive impact for all. We are committed to diversity and addressing health equity. We believe access to healthcare should be refreshingly easy.
Our R.I.S.E. values of Respect, Inclusion, Service, and Excellence guide how we work together every day.
We will enhance the health of the people and communities we serve, because we believe that we're better together. All of us.
What you'll do
- The Patient Attendant is responsible for maintaining safety and security in the Emergency Department while assisting with patient monitoring and administrative tasks. They support patients with daily living activities and enforce behavioral rules under the guidance of healthcare professionals.
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