Your mission

LUMINAIR is a growing business aviation operator based in Hamburg, Germany. We provide tailor-made flight solutions at the highest service level. To support our Commercial Team, we are looking for a motivated Intern (m/f/d) in the Sales & Flightcare department. Key duties include:

• Supporting the Sales and Flightcare team in handling client inquiries

• Overseeing and assisting with pre- and post-flight arrangements (handling, catering, slots, PPR, hotels, ground transportation)

• Maintaining customer data and bookings in internal systems

• Supporting communication with brokers and partners

• Contributing to the continuous improvement of service processes and quality standards

Your profile

• Proven customer-oriented mindset with high service standards
• Excellent communication skills 
• Ability to work under time pressure and handle irregular operations professionally
• Strong coordination skills
• High level of reliability, discretion, and confidentiality
• Structured, solution-oriented, and proactive working style
• Very good command of English; additional languages are an advantage
• Experience in business aviation or VIP customer service is beneficial

Why us?

At LUMINAIR, we recognize that satisfied team members are essential to delivering exceptional service to our clients and passengers. Our commitment is to foster a comfortable and fun working environment, which is why we offer

• A Dynamic Start-Up Environment: Be part of an innovative and growing company where your ideas are valued and you can make a real impact.
• Personal Growth Opportunities: We foster professional development, giving you room to grow, learn, and shape your career path.
• Performance-based Promotion Opportunities 
• Competitive Salary & Holiday Allowance 
• Desirable Benefits including airline staff travel, hotel discounts, WELLPASS and many more 
• Attractive Workplace: Enjoy a great team atmosphere and an attractive office location in the port of Hamburg, with stunning water views from the OCC