About this role
Job Purpose
The Deployment Engineer is responsible for delivering hardware kits for the development network and ensuring that end-user devices are properly configured and set up with operating systems and required applications. In addition to deployment, the role includes performing thorough troubleshooting of hardware and software issues, resolving configuration errors, and ensuring optimal functionality of all deployed systems. The engineer will also verify connectivity, apply updates, and provide technical support to maintain a seamless end-user experience.
Key Accountabilities
- Hardware Deployment & Configuration: Install and configure user hardware, troubleshooting issues, and ensure timely replacements.
- Application Deployment: Assist with packaging and deploying applications (e.g., via Intune) and resolve related issues.
- Support Activities: Handle incidents, service requests, and hardware refresh within agreed SLAs.
- Onboarding & Setup: Prepare new users’ hardware/software and ensure proper access and permissions.
- Asset Management: Maintain accurate records of assets and tasks.
Qualifications, Experience & Skills
Key Skills:
- Excellent knowledge of Office 365 and MS Operating Systems
- Use of and understanding of IT Tools, Active Directory, Azure AD and Exchange
- Strong knowledge of Office 365, MS Operating Systems, Active Directory, Azure AD, and Exchange.
- Experience with Intune application deployment.
- Ability to troubleshoot hardware/software issues effectively.
- Well organized and able to prioritize workload.
- Collaborative and community focused
- Friendly and positive attitude
Minimum Qualifications, Knowledge, and Experience:
- Degree in an IT related subject
- 2+ years’ experience in Deployment role
- Experience of Microsoft 365 Deployment and Operations
- An understanding of Microsoft Azure Cloud Eco Systems and Services
- Operational experience of ServiceNow (ITSM – Asset management, Incident management, Request Fulfilment).
- Strong Verbal and written communications skills
- Excellent problem-solving skills
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Other facts
About Lucy Zodion
Switched on street lighting
Over 50 years’ experience in the design and manufacture of street lighting solutions...
Lucy Zodion is a leader in the design and manufacture of street lighting equipment in the UK, supplying to countries throughout Europe, Australasia, Africa, the Far and Middle East. With a product range spanning on-street lighting installation, electrical distribution and control, our industry prominence has been afforded through years of experience and a dedication to innovation in the products and services we offer.
We’re committed to developing tomorrow’s solutions, today…
Committed to developing futureproof street lighting and power distribution solutions, our key focus is providing a clear package that can meet and exceed the growing needs of connected and environmentally conscious communities across the world.
As the impetus of energy efficiency and data management grows, street lighting as we know it is transforming from illumination hardware into a valuable digital urban asset. Used to facilitate a number of smart solutions that help enrich communities, the connected lamppost has been realised as an integral factor for smarter, more responsive cities. This, alongside the integration of IoT, means streetlights are ever evolving as pivotal features throughout urban areas, providing citizens and councils alike with enhanced more intuitive services.
Lucy Zodion’s next generation solutions harness IoT technology to make unique urban data more accessible and secure. Our vision is to unlock the potential of tomorrow’s cities with a smart, open and sustainable ecosystem that truly benefits the community. This can be achieved through interoperable smart city networks that enable forward thinking city leaders to take control of their urban infrastructure, both today and tomorrow.
What you'll do
- The Deployment Engineer is responsible for delivering hardware kits and ensuring end-user devices are configured with the necessary operating systems and applications. The role also involves troubleshooting hardware and software issues and providing technical support to maintain optimal functionality.
Ready to join Lucy Zodion?
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