About this role
Job Purpose
Solving technical / Automation issues faced by clients using Lucy product related to either quality of product supplied, or damage caused by end user due to handling or maloperation
Job Context
The role will support the energy service department to attend all claims which located in ES area or at site. The position will be based in Dammam, further will be attending site kingdom of Saudi Arabia.
Job Dimensions
Wiring
Mechanical machines Fixer
Smart unit configuration, troubleshooting issues and repair Reporting
Key Accountabilities
These will include:
Maintenance and service of all Lucy products.
Ability to perform and demonstrate correct operation of Lucy product Carrying out inspection at site and on shop floor.
Analyzing client's issues.
Ability to carry out limited local mechanical and electrical repair.
Documentation of site visit, fault analysis and any remedial action take or proposed.
Ensure daily targets are achieved.
Ensure work is carried out in safe environment.
Qualifications, Experience & Skills
Minimum Qualifications, Knowledge and Experience
Knowledge of the following wiring diagram
Knowledge of electrical component,
Ability to work with team as well as self-management of time and priorities.
Drive to expand personal product knowledge and share with the team.
Good communicator in English and Arabic.
Experience working in an engineering and manufacture environment. Ability to use Microsoft programsi
Behavioural Competencies
Teamwork
Work unsupervised
Calm under pressure
Reliability.
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Other facts
About Lucy Group
Switched on street lighting
Over 50 years’ experience in the design and manufacture of street lighting solutions...
Lucy Zodion is a leader in the design and manufacture of street lighting equipment in the UK, supplying to countries throughout Europe, Australasia, Africa, the Far and Middle East. With a product range spanning on-street lighting installation, electrical distribution and control, our industry prominence has been afforded through years of experience and a dedication to innovation in the products and services we offer.
We’re committed to developing tomorrow’s solutions, today…
Committed to developing futureproof street lighting and power distribution solutions, our key focus is providing a clear package that can meet and exceed the growing needs of connected and environmentally conscious communities across the world.
As the impetus of energy efficiency and data management grows, street lighting as we know it is transforming from illumination hardware into a valuable digital urban asset. Used to facilitate a number of smart solutions that help enrich communities, the connected lamppost has been realised as an integral factor for smarter, more responsive cities. This, alongside the integration of IoT, means streetlights are ever evolving as pivotal features throughout urban areas, providing citizens and councils alike with enhanced more intuitive services.
Lucy Zodion’s next generation solutions harness IoT technology to make unique urban data more accessible and secure. Our vision is to unlock the potential of tomorrow’s cities with a smart, open and sustainable ecosystem that truly benefits the community. This can be achieved through interoperable smart city networks that enable forward thinking city leaders to take control of their urban infrastructure, both today and tomorrow.
What you'll do
- The Service Technician will be responsible for solving technical and automation issues related to Lucy products and performing maintenance and service on these products. This includes analyzing client issues, carrying out inspections, and documenting site visits.
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