About this role
Job Purpose
Solving technical / Automation issues faced by clients using Lucy product related to either quality of product supplied, or damage caused by end user due to handling or maloperation
Job Context
The role will support the energy service department to attend all claims which located in ES area or at site. The position will be based in Dammam, further will be attending site kingdom of Saudi Arabia.
Job Dimensions
Wiring
Mechanical machines Fixer
Smart unit configuration, troubleshooting issues and repair Reporting
Key Accountabilities
These will include:
Maintenance and service of all Lucy products.
Ability to perform and demonstrate correct operation of Lucy product Carrying out inspection at site and on shop floor.
Analyzing client's issues.
Ability to carry out limited local mechanical and electrical repair.
Documentation of site visit, fault analysis and any remedial action take or proposed.
Ensure daily targets are achieved.
Ensure work is carried out in safe environment.
Qualifications, Experience & Skills
Minimum Qualifications, Knowledge and Experience
Knowledge of the following wiring diagram
Knowledge of electrical component,
Ability to work with team as well as self-management of time and priorities.
Drive to expand personal product knowledge and share with the team.
Good communicator in English and Arabic.
Experience working in an engineering and manufacture environment. Ability to use Microsoft programsi
Behavioural Competencies
Teamwork
Work unsupervised
Calm under pressure
Reliability.
Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Other facts
About Lucy Electric
Lucy Electric is a leader in secondary power distribution solutions with over 100 years’ industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, we enable the safe and reliable distribution of energy to homes and businesses worldwide.
Our products are at the cutting edge of medium voltage design and innovation, providing switching, protection and distributed automation solutions with reliability, safety and value built-in as standard.
Based in Thame, Oxfordshire, UK, Lucy Electric also has offices in Saudi Arabia, United Arab Emirates, South Africa, Brazil, India and Malaysia, with manufacturing facilities in the UK, United Arab Emirates, Saudi Arabia and India.
Through associations with industrial partners and contractors, we have established an international reputation network in over 50 countries.
What you'll do
- The Service Technician will maintain and service all Lucy products, perform inspections, and analyze client issues. They will also document site visits and ensure work is carried out in a safe environment.
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