Job Purpose
To enable local real time Contract Engineering support; we are seeking an enthusiastic Contracts Engineer to join our close-knit Team at Lucy Electric. The role will encompass consulting with our clients to communicate their application needs to our development and engineering team as well as demonstrating our products to our customers when required. The role will provide local technical support and engineering resource for contract projects and generate new contract drawings, options, and Bills of Material (BOMs) to meet our customers’ needs.
This is a great development opportunity for a motivated self-starter to learn all about Lucy Products and how they are used in the electricity industry.

Job Context
As local support for a wider Contract and Engineering team, the role will entail closely interacting with other design, contract and technical engineers.
You will be creating contract drawings and engineering BOMs for both internal and external customers in KSA and overseas. This may involve developing and trialing new features for our switchgear products as well as the preparation of electrical schematics and wiring diagrams.
Liaising with customers during product inspections and responding to their technical queries to ensure product compliance will be required.

Job Dimensions
The role will be office based in the company premises in Dammam.
This role reports to the Customer Operations Manager based in Dubai.

Key Accountabilities
These will include:
• Liaison with Sales, Contracts, Engineering, and global Operations staff to deliver customer requirements within timescales, budgets and operational constraints.
• Interpret customer requirements and internal specifications and produce a detailed design using 3D CAD
• Issuing drawings and bills of material to the factory and customers using the Lucy CAD system
• Secondary designs required for specific customers which are outside the standard configurator system. This could involve trialing them through prototype build.
• Positively contribute to achieving the budgeted annual sales target.
• Work to ISO 9001 quality standards.
• Ability to thrive in a high pressure and developing environment. The ability to continuously improve standards & quality of the department.
• Adherence to all Company Health & Safety Policies, Procedures and Safe Working Practices.
• Secondary Activities / Tasks
• To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service of the department.

Qualifications, Experience & Skills
• Degree in a Mechanical and/or Electrical Engineering application.
• Proven work experience within a similar role
• Understand manufacturing business, people management, financial considerations, quality management, and innovation.

Behavioural Competencies
• Excellent teamwork skills
• Good interpersonal skills and understanding of different cultures.
• Is always curious & goes beyond the obvious
• Targets new opportunities & sets clear objectives
• Commits to continuous improvement
• Facilitates open communications
• Proactively acts to gain customer trust