Summary
Location
Natick
Salary
$0k - $0k
Type
full-time
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About this role
We are currently seeking a Sr. Transaction Operations Specialist for Lucid. This person will be responsible for ensuring that Lucid can support Inside Sales and customer-facing field Sales teams from the reservation process through deliveries to the customers and acting as an extension of the DMV Operations team at our Natick facility.
Responsibilities:
- Coordinate with the Sales, Delivery and Order Operations teams to ensure that all required documents pertaining to the vehicle purchase are complete and accurate.
- Prepare and review customer Purchase Agreements, disclosures and vehicle DMV documents for customer deliveries.
- Process DMV registrations across multiple states for customers as well as fleet vehicles.
- Record information and ensure data quality in multiple systems.
- Serve as authority on vehicle taxes and fees, keeping abreast of state changes.
- Provide operational support to business partners for ad-hoc initiatives.
- Support revenue recognition reviews on an ongoing basis
- Work with Supervisor to continuously improve training material and help aide in training of new hires.
Qualifications:
- Preferably 2 years of experience with In-State Dealership Title and Registration.
- Dealership Business Office administration or Dealership Finance Assistant preferred.
- Demonstrated experience in processing Title and Registration, Sales Contract Processing and other Sales and DMV documents.
- Passion for the customer experience and an understanding of how operational efficiencies impact said experience.
- Must be able to multi-task, be flexible, and perform in a fast-paced environment.
- Comfort navigating ambiguity with an ability to create in an undefined, unestablished environment.
- Ability to work independently and think creatively with a proven track record of execution.
- Exceptional organizational skills and attention to detail.
- Strong communication skills, both written and verbal.
- Must have a clean driving record with no suspensions in the past year and become certified with the Registry of Motor Vehicles
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
Other facts
About Lucid Motors
We launched Lucid in 2016 to build the world’s best cars and accelerate the shift to clean energy. Our vehicles deliver best-in-class performance and efficiency. Equally important, we’re building a world-class team: From our state-of-the-art factory in Arizona to our global headquarters in California’s Silicon Valley, we’re recruiting high-performing people who want to help decarbonize Earth. Join us!
What you'll do
- The Sr. Transaction Operations Specialist will coordinate with Sales, Delivery, and Order Operations teams to ensure all vehicle purchase documents are complete and accurate. They will also process DMV registrations and provide operational support for various initiatives.
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