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Community Manager (Contract) PRELOADED
contractLondon

Summary

Location

London

Type

contract

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About this role

PRELOADED is seeking a Community Manager to support our Virtual Worlds. This role focuses on player communication, feedback management, and community engagement.

Key Responsibilities

  • Collect, organise, and relay player feedback, bug reports, feature requests, and general sentiment to the development team
  • Communicate game updates, fixes, and changes clearly to the player community
  • Write and publish announcements, patch notes, and teasers
  • Engage with players, respond to questions, and help foster a positive, welcoming community
  • Oversee early community and forum discussions to monitor player sentiment and emerging topics
  • Support moderation efforts by enforcing community guidelines and assisting moderators
  • Maintain community documentation such as rules and FAQs
  • Set up and administer real time community chat channels (e.g. Discord, Reddit, Slack etc)
  • Liaise with internal and external marketing teams to coordinate brand and IP messaging to the community

Nice to Have

  • Experience working with automated workflows, bots, or third-party community tools.
  • Wide range of platform experience - mobile, VR, UGC etc.

Ideal Candidate

  • Strong written communication skills
  • Experience managing or moderating online gaming communities,
  • Familiarity with community chat channel setup and administration
  • Confident collaborating with internal teams and external stakeholders
  • Organised, proactive, and able to identify community sentiment and trends

Contract Length: Start ASAP - 3 months (with possibility to extend)

ABOUT PRELOADED

We are a BAFTA-winning games studio inventing new ways to play for everyone. We harness the power of play to create the experiences of tomorrow.

Founded in 2000, PRELOADED believes that play, in all contexts and for all audiences, has the potential to impact our world positively. As a cross-disciplinary team of artists, designers, play specialists, and creative technologists, we are united by this shared mission - what we call Play with Purpose®.

Together, we craft a diverse range of playful experiences. We help organisations, brands, and institutions engage next-generation audiences and collaborate with technology platforms to imagine the future of play.

Learn more about the studio here: https://preloaded.com/the-studio

Other facts

Tech stack
Community Management,Player Communication,Feedback Management,Community Engagement,Written Communication,Online Gaming Communities,Moderation,Community Guidelines,Chat Channel Administration,Collaboration,Organizational Skills,Proactivity,Trend Identification,Bug Reporting,Feature Requests,Sentiment Analysis

About LTG

„LTG Infra“ – didžiausios Baltijos šalyse geležinkelių grupės „Lietuvos geležinkeliai“ dukterinė bendrovė, kuri valdo, prižiūri ir plėtoja šalies viešąją geležinkelio infrastruktūrą, teikia paslaugas krovinių ir keleivių vežėjams, plėtoja strateginės svarbos tarptautinius projektus, tuo pačiu kurdama naujus geležinkelio saugumo, greičio ir pralaidumo standartus regione.

„LTG Infra“ tikslai:

• Siekti bendrovės veiklos efektyvumo didinant su geležinkelių infrastruktūros naudojimu susijusių paslaugų patrauklumą klientams;
• Užtikrinti efektyvų viešosios geležinkelių infrastruktūros valdymą, priežiūrą, atnaujinimą ir plėtrą, siekiant ilgalaikio ir tvaraus Bendrovės veiklos augimo.

Mes, „LTG Infra“:

• Esame atsakingi už Lietuvos geležinkelių tinklo infrastruktūrą, saugumą, modernizaciją bei plėtrą;
• Siekiame užtikrinti geriausias sąlygas keleivių ir krovinių pervežimui;
• Kuriame ir prižiūrime patikimą ir efektyvią infrastruktūrą;
• Telkiame geriausią darbuotojų komandą, kurie atsakingai kiekvieną dieną atlieka savo pareigas;
• Užtikriname Lietuvos geležinkelių techninę sąveiką su Europos geležinkeliais
• Įgyvendiname šiuolaikinius saugos ir aplinkosaugos reikalavimus.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Truck Transportation
Founding Year: 2013

What you'll do

  • The Community Manager will collect and relay player feedback, manage bug reports, and engage with the player community. They will also communicate game updates and oversee community discussions.

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Frequently Asked Questions

What does a Community Manager (Contract) PRELOADED do at LTG?

As a Community Manager (Contract) PRELOADED at LTG, you will: the Community Manager will collect and relay player feedback, manage bug reports, and engage with the player community. They will also communicate game updates and oversee community discussions..

Why join LTG as a Community Manager (Contract) PRELOADED?

LTG is a leading Truck Transportation company.

Is the Community Manager (Contract) PRELOADED position at LTG remote?

The Community Manager (Contract) PRELOADED position at LTG is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Community Manager (Contract) PRELOADED position at LTG?

You can apply for the Community Manager (Contract) PRELOADED position at LTG directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about LTG on their website.