Sales Operations – FTSE Russell is a middle office function which supports the Global Sales team in efficiently completing the sales process. Moreover, Sales Team is the key face of the business, and it is imperative that we provide adequate support for them to cascade down the best quality service and deliver value to our clients. In addition, Sales Operations work closely with other partners across the business including Finance, Credit Control, Legal & Product Development team. The primary scope of the operations is to provide the best possible information and support to Sales in a timely manner.

Key Responsibilities:

• As part of the Sales Operations Team and reporting to the Sales Operations Manager

• The individual will be responsible for the business administration of Global Sales

• Processing of all Sales transactions for the Global Sales Team in accordance with the ISD Sales process.

• Providing data to the finance and Legal departments and Client Management function to complete sales process.

Qualifications/ Experience:

• Expected with limited supervision the candidate will be able to deliver each of the key objectives of the role identifies above.

• Educated to a minimum of ‘A’ level standard or equivalent

• Experience working in a client facing role

• Knowledge of financial markets companies and their use of indices preferable

• Excellent relationship management skills, with the ability to build productive relationships with the clients at all levels within the organisation and with key internal stakeholders

• Excellent communication skills both written and verbally, with a particularly excellent telephone manner

• Good administrative and organisational skills – with a keen sight on accuracy and attention to detail

• Delivers on commitments, is pro-active and self-motivated.

• Listens actively to others, questioning to clarify and develop understanding

• Proficient in MS Office Products, in particular Excel

• Experience with Salesforce or another CRM System.

• Must be willing to work on any shift (morning shift/mid shift/graveyard shift)

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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