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Fulfillment Department Supervisor
full-timeAnchorage

Summary

Location

Anchorage

Type

full-time

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About this role

Expand your career possibilities.

Thank you for dedicating your time and talent to Lowe’s.  We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!

Find Your Home to More Possibilities.

What You Will Do
• Lead, coach, and develop Fulfillment Associates and Team Leads to drive performance, efficiency, and customer service.
• Oversee staffing, workload, and order flow to ensure Pickup, Curbside, Install, Gig, and Delivery orders are completed on time and accurately.
• Monitor and achieve operational KPIs, including SIMS accuracy, shrink reduction, safety, and compliance.
• Resolve escalated customer issues and operational challenges quickly and effectively.
• Conduct daily safety walks, maintain hazard-free staging areas, and ensure equipment is operated safely and in compliance.
• Participate in picking, staging, and fulfilling activities as needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Serve as Manager-on-Duty (MOD) when assigned, providing store-wide leadership and ensuring service standards are met.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Minimum Qualifications
• High School diploma or GED and 3-5 Years of retail, operations, or fulfillment experience
• 1-2 Years Strong leadership and team development skills, with experience coaching and training associates.
• 1-2 Years Excellent problem-solving and decision-making abilities.
• 1-2 Years Strong communication and interpersonal skills with a customer-first mindset.
• 1-2 Years Ability to manage multiple priorities in a fast-paced, high-volume environment.
• Operate tools and power equipment at heights 20+ feet (ladders, stairs, forklift, order picker, etc.)
• Ability to walk and stand continuously throughout all areas of a store 15k+ steps daily.
• Basic skills to use technology such as smartphone and other general computer equipment.
• Ability to look, listen and to communicate verbally with others.
• Forklift Certification Obtaining certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required for this role.

Preferred Work Experience
• 1-2 Years Working knowledge of fulfillment systems, inventory processes, and safety compliance standards.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Other facts

Tech stack
Leadership,Coaching,Team Development,Problem Solving,Decision Making,Communication,Interpersonal Skills,Customer Service,Safety Compliance,Operational KPIs,Fulfillment Systems,Inventory Processes,Powered Equipment Operation,Time Management,Technology Skills,Hazard Management

About Lowes

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail
Founding Year: 1921

What you'll do

  • Lead and develop Fulfillment Associates and Team Leads to enhance performance and customer service. Oversee order fulfillment processes to ensure timely and accurate completion of various order types.

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Frequently Asked Questions

What does a Fulfillment Department Supervisor do at Lowes?

As a Fulfillment Department Supervisor at Lowes, you will: lead and develop Fulfillment Associates and Team Leads to enhance performance and customer service. Oversee order fulfillment processes to ensure timely and accurate completion of various order types..

Why join Lowes as a Fulfillment Department Supervisor?

Lowes is a leading Retail company.

Is the Fulfillment Department Supervisor position at Lowes remote?

The Fulfillment Department Supervisor position at Lowes is based in Anchorage, Alaska, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Fulfillment Department Supervisor position at Lowes?

You can apply for the Fulfillment Department Supervisor position at Lowes directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Lowes on their website.