About this role
Overview
To provide the fastest and most pleasant guest service by performing the duties related to the front porch.
Responsibilities
1. Actively communicates with every guest including greeting, thanking, offering a choice of bag type, and performing any other courtesy guideline.
2. Properly bags guests’ orders to insure purchases are not damaged.
3. Works well with all co-workers and supervisors.
4. Places guest’s purchases in grocery cart or hands bags to the guest and sincerely offers assistance to the guest’s vehicle.
5. Performs price checks.
6. Relay guest problems to supervisor.
7. Retrieves carts from parking lot.
8. Cleans front end, break room, rest rooms, lobby, parking lot, etc.
9. Cleans garbage and debris from carts and baskets.
10. Performs all other duties as assigned by management.
Qualifications
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift a minimum of 25 lbs. consistently and 50 lbs. occasionally.
4. Ability to stand for extended periods of time.
5. Ability to retrieve and push in shopping carts.
6. Ability to bend and lift to load customer orders into cars.
7. Effective communication and customer service skills.
Other facts
About Lowes Foods
Lowes Foods began in 1954 as a single store in North Wilkesboro, NC, and has grown to become a major supermarket chain operating in North Carolina, South Carolina and Virginia.
The company grew rapidly during the 1960s, '70s and early '80s. Lowes Foods was acquired by Merchants Distributors, Inc. (MDI) in 1984 and began an aggressive expansion program in 1986, opening 19 stores over the next four years. In 1997, Lowes Foods acquired Byrds Food Stores, located in eastern North Carolina. It continued its growth in 2000 with the purchase of 13 Hannaford stores. Today Lowes Foods operates close to 100 stores and continues to open new stores throughout North and South Carolina. Lowes Foods continued to expand by opening its first Lowes Foods Fuel station in 2007. In 2010, a new Lowes Foods concept store was opened in Hickory, NC and in 2011, we introduced a new value format called Just$ave.
In 2013, Lowes Foods set out to break the mold of the standard supermarket and create a distinctive grocery shopping experience worthy of our Carolina roots. The development began with in depth consumer research and a series of overnight workshops designed to get the very best ideas from managers across all facets of the business including all store managers and many from MDI. During these workshops, our new vision for Lowes Foods was born: “We bring community back to the table.” And, a number of new concepts were created including Chicken Kitchen, SausageWorks, Pick & Prep, and the Community Table. In January, 2013, Lowes Foods re-opened the first store to offer all of the newly developed concepts in Clemmons, NC. This spirit of transformation is being carried through all of the Lowes Foods and Just$ave stores. And, the spark of innovation has led to continued development of new concepts to further differentiate our stores. While selection may vary from store to store, our commitment to quality, value and service are the same no matter where you shop.
What you'll do
- The Guest Service Clerk is responsible for providing pleasant guest service, greeting guests, and assisting with their purchases. Additional duties include cleaning the front end and retrieving shopping carts.
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