About this role
Join our team as a day shift, full-time, Customer Service Coordinator in Bernalillo, NM.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
- Lovelace Health System includes six hospitals, 33 health care clinics and seven outpatient therapy clinics, with 619 inpatient beds and employs a team of more than 3,200, including more than 300 health care providers.
Responsibilities
- Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance.
- Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
- Adheres to policies, procedures and regulations to ensure compliance and patient safety.
Qualifications
Job Requirements:
- High School Diploma or GED equivalent.
- Medical Terminology.
Preferred Job Requirements:
- Associate’s Degree in related field of study.
- Previous medical office experience.
- Heart Saver.
Position is located at: 554 Venada Plaza
Other facts
About Lovelace Health System
For nearly 100 years, Lovelace Health System has set new standards of care in New Mexico through revolutionary advances in medicine and surgery. Today, that legacy of accomplishment continues in our commitment to advanced technology and sensitive care. At Lovelace, we believe that each encounter with a patient or health care consumer offers an opportunity to make a difference in their health and well-being – and in our reputation for caring, customer service and positive outcomes. We've made investments in technology and programs to meet Albuquerque's evolving needs. With a network of acute care hospitals and Lovelace Medical Group clinics, we serve patients throughout the greater Albuquerque and Rio Rancho metropolitan area, as well as Roswell. We not only strive to be the provider of choice for patients, but employer of choice for health care professionals in New Mexico.
What you'll do
- The Customer Service Coordinator provides direct customer service and front desk assistance, including admitting, registering, scheduling, and verifying insurance. They also handle customer account transactions and ensure compliance with policies and regulations.
Ready to join Lovelace Health System?
Take the next step in your career journey