Love's Travel Stops & Country Stores logo
HR Representative I (front desk)
full-timeOklahoma City

Summary

Location

Oklahoma City

Type

full-time

Explore Jobs

About this role

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program  Paid Time Off  401(k) – 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days Career Development Hiring Immediately  

Welcome to Love's: The Human Resources Assistant plays a pivotal role in providing administrative support to the corporate Human Resources Department and contributes to the smooth functioning of daily HR operations. This position involves a wide range of responsibilities, from front-desk management and employee onboarding to document management and special project assistance. The HR Assistant serves as the primary receptionist at the office building front desk and ensures a welcoming environment for employees and visitors while maintaining high standards of customer service and discretion. 

Job Functions:

  • Front Desk & Visitor Management
    • Serve as the primary point of contact by answering incoming calls and emails, ensuring prompt and professional communication.
    • Greet, welcome, and direct visitors, announcing them appropriately, and manage the issuance and logging of visitor/vendor badges.
    • Provide employees with badges (new, replacement, or temporary) and manage badge inventory.
    • Act as the front desk receptionist and ensure a welcoming environment for employees and visitors.
  • Onboarding Support
    • Assist with the onboarding process for new employees by collecting and processing documents for the I-9 verification, issuing employee badges, and coordinating workspace setup.
    • Provide new employees with a welcoming experience by guiding them through HR processes and ensuring a smooth transition into the company.
  • Corporate HR Hotline & Email Management
    • Answer and respond to calls from the Corporate HR Hotline, fielding inquiries and directing calls as needed.
    • Monitor and manage the Corporate HR inbox, responding to requests and routing inquiries appropriately.
  • Document Management
    • Retrieve, upload, and maintain employee documents for various HR processes, ensuring compliance with company policies and confidentiality standards.
    • Ensure accurate and timely reporting, data entry, and updates to HR systems for employee files, onboarding activities, and other HR-related tasks.
  • Administrative Support
    • Manage mail by receiving and distributing letters, packages, and other correspondence.
    • Provide backup support to HR team members, ensuring continuity of service during absences. 
    • Assist with special projects, such as HR events, audits, and system updates, as directed by the HR Manager or team.
  • Cross-Functional Collaboration & Support
    • Cross-train to support various HR functions within the team, including field HR operations, ensuring broad coverage and adaptability.
    • Provide ancillary support to HR Business Partners by addressing ad-hoc requests, including file management, reporting, and other tasks as assigned.
    • Maintain and update written Standard Operating Procedures (SOPs) for all assigned responsibilities.

Experience and Qualifications:

  • HS Diploma or equivalent is required.
  • Associates degree is preferred.
  • Prior experience in an administrative support, front desk receptionist, customer service, admin assistant role, or receptionist role is beneficial.
  • This is an entry level position, however, Human Resources (HR) administrative experience, HR coursework, or HR certification are preferred. 
  • Having a Notary Public certification is a plus.

Skills and Physical Demands:

  • Discretion & Confidentiality: Ability to handle sensitive information with discretion and confidentiality.
  • Technical Proficiency: Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); experience with HR systems is a plus.
  • Customer Service Orientation: Exceptional customer service skills, with a friendly and approachable demeanor.
  • Attention to Detail: Highly organized, with strong attention to detail and the ability to manage multiple priorities simultaneously.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively across all levels of the organization.
  • Team Collaboration: Strong teamwork and collaboration skills, with the ability to work effectively with others and provide support across functions.
  • Multitasking Ability: Demonstrated ability to handle multiple tasks, prioritize effectively, and adapt to changing work demands.
  • Requires prolonged sitting: the HR Assistant acts as the building’s front desk receptionist.
  • This is an entry level position.

 

Our Culture:

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

 

Love's is an Equal Opportunity Employer. Veterans encouraged to apply.

 

Job Category: Corporate 

Other facts

Tech stack
Discretion,Confidentiality,Technical Proficiency,Customer Service Orientation,Attention To Detail,Communication Skills,Team Collaboration,Multitasking Ability

About Love's Travel Stops & Country Stores

Founded in 1964 by Tom Love, Love’s Family of Companies is headquartered in Oklahoma City, and remains entirely family-owned and operated. With more than 600 locations in 42 states, Love’s approximate growth rate is 40 stores per year. From the first filling station in Watonga, Oklahoma, the Love’s commitment has remained the same: “Clean Places, Friendly Faces.”

Love’s was founded on the values of integrity, Customer focus, strong work ethic, innovation and perseverance. Tom Love displayed all of these as he built Love’s from the ground up – from one small filling station in western Oklahoma in 1964 to more than 550 Love’s locations coast to coast. These core values are the keys to our success. But Tom didn’t do it by himself. He surrounded himself with visionary team members who embodied the same set of values. Today, we are looking for these in every person we hire. No matter what job you do for Love’s, your commitment to integrity, Customer focus, strong work ethic, innovation and perseverance will not only continue our legacy of growth, it will also ensure your successful career with one of America’s top-ranked private companies. Do you have what it takes?

To learn more, go to www.loves.com, Facebook (www.facebook.com/lovestravelstops), or follow @LovesTravelStop on Twitter.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail

What you'll do

  • The HR Representative I provides administrative support to the corporate Human Resources Department, managing front-desk operations and assisting with employee onboarding. They ensure a welcoming environment for employees and visitors while maintaining high standards of customer service.

Ready to join Love's Travel Stops & Country Stores?

Take the next step in your career journey

Frequently Asked Questions

What does a HR Representative I (front desk) do at Love's Travel Stops & Country Stores?

As a HR Representative I (front desk) at Love's Travel Stops & Country Stores, you will: the HR Representative I provides administrative support to the corporate Human Resources Department, managing front-desk operations and assisting with employee onboarding. They ensure a welcoming environment for employees and visitors while maintaining high standards of customer service..

Why join Love's Travel Stops & Country Stores as a HR Representative I (front desk)?

Love's Travel Stops & Country Stores is a leading Retail company.

Is the HR Representative I (front desk) position at Love's Travel Stops & Country Stores remote?

The HR Representative I (front desk) position at Love's Travel Stops & Country Stores is based in Oklahoma City, Oklahoma, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the HR Representative I (front desk) position at Love's Travel Stops & Country Stores?

You can apply for the HR Representative I (front desk) position at Love's Travel Stops & Country Stores directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Love's Travel Stops & Country Stores on their website.