BASIC PURPOSE: The Benefits Administrator II independently administers and supports the company’s benefits programs, ensuring compliance with applicable federal and state regulations. This role manages moderately complex benefits administration activities, resolves escalated issues, and contributes to the evaluation and implementation of enhancements benefits process and programs

Job Duties:

• Maintain strong working knowledge of all company benefits, policies, and procedures, providing expert guidance to employees and HR partners
• Support the planning and execution of annual open enrollment and other major benefits initiatives, ensuring accuracy, timeliness, and clear communication
• Assist with benefits-related due diligence and integration activities for mergers and acquisitions, supporting smooth transitions of benefits programs and employee coverage
• Analyze and benchmark benefit offerings using industry surveys to ensure competitive positioning and informed program decisions
• Support vendor management activities including, Requests for Proposals (RFPs), contract renewals, and system implementations to improve service quality and cost effectiveness
• Identify and recommend process improvements to enhance efficiency, data accuracy, and employee experience
• Ensure ongoing compliance with federal and state regulations, including ERISA, COBRA, ACA, HIPAA, and related reporting and fee requirements
• Partner with benefits vendors and internal stakeholders to resolve issues, monitor service levels, and support effective benefits administration
• Research and resolve complex benefits issues, including eligibility, COBRA, Qualified Medical Child Support Orders, Explanation of Benefits, 401(k), life claims, or other benefits related matters
• Analyze benefit plan participation or contributions and prepare routine and ad hoc reports to inform operations decision-making needs
• Collaborate with HR, Payroll, Legal, and Finance to ensure benefits processes integrate smoothly with other systems and organizational workflows
• Develop and maintain employee facing benefits communications, resources and documentation
• Provide guidance and knowledge sharing to junior benefits team members
• Perform other duties assigned

Experience and Qualifications:

• HS Diploma or equivalent required and 2 – 4 years of progressive benefits experience
• Bachelor’s Degree in Human Resources, Benefits Administration or related field preferred
• Experience supporting the administration of multiple benefit programs and vendors
• Demonstrated ability to exercise independent judgment in interpreting benefits policies and regulatory requirements
• Experience to benefits-related projects, such as open enrollment, plan changes or system updates
• Working knowledge of federal benefits regulations, including FMLA, USERRA, HIPAA, ERISA, and the Affordable Care Act
• Experience in HRIS and benefits administration systems, SAP and SuccessFactors experience a plus
• Ability to manage priorities, meet deadlines, and collaborate effectively with cross-functional partners

Skills and Demands:

• Strong analytical, research, and problem-solving skills
• Effective written and verbal communication skills, with the ability to explain benefits information clearly to employees
• High attention to detail with strong organizational and time-management skills
• Solid understanding of benefits laws and compliance requirements (ERISA, COBRA, ACA, HIPAA)
• Ability to support and lead components of benefits projects and process improvement in a fast-paced environment
• Customer-focused approach with the ability to handle sensitive and confidential information professionally
• This position will be located onsite at Love's Corporate HQ in OKC.

Our Culture: 

Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.

Love's is an Equal Opportunity Employer. Veterans encouraged to apply. 

Job Category: Corporate