Summary
Location
Eunice
Salary
$35k - $38k
Type
full-time
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About this role
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Job Posting Title:
Technical Support Analyst 1
Position Type:
Professional / Unclassified
Department:
LSUE Chancellor - Department of Information Technology (Stephen S Heyward (00010691))
Work Location:
LSU - Eunice
Pay Grade:
Professional
Job Description:
An Information Technology Analyst 1 provides general user and technical support in the areas of lab and classroom technologies, Help Desk duties in the support of students, faculty, and staff.
Job Responsibilities:
50% Perform Help Desk duties for campus community including recording service calls, maintenance activities, user support, equipment inventory, and trouble reports.
40% Assist in the preparation, installation, and maintenance of technology resources including computers, printers, projectors, network components, wiring, etc for campus labs, faculty, and staff equipment.
10% Other duties or projects as assigned by supervisor.
Minimum Qualifications:
Associate's Degree in related field of study from a regionally accredited academic institution.
Experience Substitute: High School Diploma/GED + 2 years of applicable full time (35+ hours per week), paid experience.
Preferred Qualifications:
Working in an IT support role/setting.
Special and/or Physical Qualifications:
Position is subject to an office environment and must be able to operate a computer, telephone, and other office machinery, remain seated for extended periods of time, bend, squat, twist, and move about to accomplish tasks, ability to receive and exchange detailed information through oral and written communication, make substantial movements of the wrists, hands, or fingers. Position is subject to on-call, night, weekend, and holiday shifts as needed.
Salary Range: $35,000.00-$38,000.00
Additional Job Description:
Competencies:
NoneSpecial Instructions:
Coordinator of Non-Academic Or Service Area
Posting Date:
January 22, 2026
Closing Date (Open Until Filled if No Date Specified):
March 22, 2026
Additional Position Information:
Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
Essential Position (Y/N):
LSUE is an Equal Opportunity Employer.
HCM Contact Information:
Questions or concerns can be directed to the LSUE Human Resources Management Office at 337-550-1222 or emailed at [email protected].
Other facts
About Louisiana State University
Welcome to Louisiana State University, home of the "Fighting Tigers" and their Bengal tiger mascot, Mike VI. LSU is the flagship institution of the state of Louisiana and is one of only 30 universities nationwide holding land-grant, sea-grant and space-grant status.
Since 1860, LSU has served the people of Louisiana, the region, the nation, and the world through extensive, multipurpose programs encompassing instruction, research, and public service. The University brings in more than $150 million annually in outside research grants and contracts, a significant factor for the Louisiana economy.
LSU Chemistry is one of six departments in the College of Science and is currently designated as a Foundation of Excellence Department due to the outstanding accomplishments of our faculty, staff, and students in terms of teaching/learning, research, and service. The Department of Chemistry has LSU's largest PhD program and is one of the best-equipped Chemistry departments in the United States.
What you'll do
- The Technical Support Analyst 1 performs Help Desk duties for the campus community, including recording service calls and user support. They also assist in the preparation, installation, and maintenance of technology resources for labs and staff.
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