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Job Posting Title:

Assistant Director of Online Recruitment

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM Online - Student Recruitment & Retention (Courtney L Kirschner (00052229))

   

Work Location:

United Plaza XII

   

Pay Grade:

Professional

   

Job Description:

The Assistant Director of Online Student Recruitment is responsible for the recruitment of new students to LSU Online's fully online programs. This position reports to the Executive Director for Online Recruitment and Retention and assist in providing leadership support to all Online Recruitment teams while also managing a team of Recruitment Managers. The Assistant Director is responsible for new student enrollment, creating appropriate KPIs, monitoring performance, assisting with training managers and teams, and ensuring on-target achievement of enrollment goals. The Assistant Director will work closely with Recruitment and Retention Leadership in helping to ensure proper training and strategy execution for enrollment team. The Assistant Director utilizes technology systems for automation, tracking, and coaching, including the CRM, SIS, text and email systems. They will be a training resource for new managers and recruiting teams. This position also plays a pivotal role in planning and executing recruitment strategies and supporting shared services initiatives aimed at enhancing the online student experience. The Assistant Director will collaborate closely with various departments to ensure effective enrollment management and student engagement.

Job Responsibilities:

Lead and mentor a team of recruitment professionals, providing guidance, training, and performance evaluations to ensure the team's success in meeting enrollment goals. Collaborate with teams across the family of LSU institutions, managing teams that recruit Online students for LSUS. Works in the University recruitment-related systems, including Salesforce and other systems. Monitors performance in these systems, and collaborates closely with OCE IT to ensure the creation of appropriate dashboards and reporting, and the creation of automations in support of scale. Will be a training resource for new managers and will assist with manager and enrollment coach development. 40%

Collaborate with the Executive Director to create and implement comprehensive recruitment strategies to attract a qualified pool of online students. Monitor market trends and competitor activities to inform recruitment strategies. Work closely with the Executive Director and other stakeholders to enhance the online student experience. Implement initiatives to improve student recruitment, satisfaction, and overall success. Analyze recruitment data and metrics to track progress and identify areas for improvement. Use data-driven insights to optimize recruitment efforts and make informed decisions. 30%

Oversee the admissions process for online students, ensuring efficiency and a seamless experience for applicants. Collaborate with admissions staff to streamline processes and ensure timely communication with applicants. Foster strong collaborative relationships with academic departments, marketing teams, and other university stakeholders to align recruitment efforts with program offerings and university goals. Prepare regular reports on recruitment activities, outcomes, and overall performance. In support of shared services, maintain documentation of recruitment processes, goals, and outcomes. 25%

Some travel and other duties may be assigned. 5%

Minimum Qualifications:

Bachelor's degree with 3+ years of experience

Specific Experience:

Three years of experience in a call center or online program recruitment operation.

OR

Three years or more experience with a CRM. Experience with auto-dialer and automated marketing. Field participation and cutting-edge field knowledge for current recruitment practices for fully online programs or in a call center / sales setting.

Or

Three or more years of leading and developing teams in a student recruitment/call center environment.

LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.

Preferred Qualifications:

Bachelor's degree with 5+ years of experience

Specific Experience:

Three years of experience in a call center or online program recruitment operation.

OR

Three years or more experience with a CRM. Experience with auto-dialer and automated marketing. Field participation and cutting-edge field knowledge for current recruitment practices for fully online programs or in a call center / sales setting.

OR

Three or more years of leading and developing teams in a student recruitment/call center environment.

Additional Requirements:

Operation Essential Personnel - This position may be asked to work during an official closure, but who is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01.

   

Additional Job Description:

Special Instructions:

Please provide a cover letter, resume, (3) professional references and transcripts. Official transcripts are required prior to hire, if needed.

For questions or concerns regarding the status of your application or salary ranges, please contact Courtney Kirschner at [email protected]

   

Posting Date:

January 20, 2026

   

Closing Date (Open Until Filled if No Date Specified):

February 3, 2026

  

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

   

Essential Position (Y/N):

   

LSU is an Equal Opportunity Employer.

   

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

   

HCM Contact Information: