LA
Senior IT Director, Operations
full-time•United States•$190k - $237k
About this role
SALARY DETAILS
$190,956.00 - $237,941.00 Yearly
APPLICATION FILING DATES
Application Open Date: 1/28/2026
Application Close Date: 2/12/2026
INFORMATION ABOUT LAUSD
We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life. LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.
LAUSD EMPLOYEES: Please be advised that all LAUSD employees must sign in to the GlobalProtect Virtual Private Network (VPN) in order to submit an application from an external network outside of an LAUSD location. For assistance with installing the GlobalProtect virtual network, please contact Information Technology Services at (213) 443-1300 or (213) 241-5200 or via their page (https://www.lausd.org/helpdesk).
BENEFITS
Insurance: District paid premiums for your choice of several medical, dental, and vision for you and your dependents; and life insurance plans.
Retirement: Membership in the California Public Employee Retirement System (CalPERS).
Vacation: 24 days each year.
Paid Holidays: Up to 13 days.
JOB DUTIES/RESPONSIBILITIES
A Senior IT Director, Operations directs, plans, organizes, the activities of staff in one or more major operational and enterprise software functional areas to ensure operational and technical effectiveness and efficiency to support the District’s mission and objectives.
Typical duties include:
- Directing and leading the planning, execution, and governance of District-wide IT operations strategies and initiatives and the full application development lifecycle.
- Directing and guiding the modernization, deployment, administration, and integration of enterprise systems and operational platforms to support system interoperability.
- Establishing, monitoring, and enforcing service-level agreements, standardized release management processes, project plans and progress, operational KPIs, and system availability metrics across platform services, and ERP systems.
- Overseeing the implementation of change management and operational risk management processes across IT operations and functional areas.
- Collaborating with business process owners, senior leadership, and technical teams to define and deliver solutions that meet operational and instructional requirements.
- Implementing automation strategies to improve operational efficiency and reduce manual interventions.
- Leading the development of short- and long-range plans for operational support of District applications including system upgrades, lifecycle planning, and resource optimization.
- Ensuring compliance with applicable legal, regulatory, and security standards related to IT operations and enterprise systems.
- Overseeing the development and maintenance of operational documentation, procedural standards, and disaster recovery protocols.
- Preparing project budgets and develops appropriate fiscal controls.
- Directing and overseeing the continuous operation, performance, and reliability of the District’s core enterprise systems such as financial, human resources, payroll, and procurement.
- Assisting in software implementation services evaluation and selection.
- Managing enterprise-level vendor relationships, negotiations, and third-party support contracts.
- Participating in executive steering committees and strategic planning sessions.
NOTE: This is not an exhaustive list of the responsibilities of this position. For a comprehensive list of duties performed in these classifications, please visit the class description: https://bit.ly/4bIbNhR
MINIMUM REQUIREMENTS
PROMOTIONAL STATUS IS REQUIRED
You must be a current or retired employee of LAUSD with 130 paid days in regular status in the Classified Service or permanent status in the Certificated Service or have been laid-off within the past 39 months from a regular, permanent LAUSD position in which you passed probation. Laid-off employees' eligibility as a promotional candidate expires at the end of their 39 month period; as such, laid-off employees applying for promotional career opportunities may not be eligible to complete the assessment process or may be removed from the employment eligibility list once their eligibility as a promotional candidate expires.
EDUCATION:
Graduation from a recognized college or university with a bachelor’s degree in computer science, engineering, business administration, or a related field. A master’s degree in the aforementioned areas is preferred. Additional qualifying experience may be substituted for up to two years of the required education on a year for year basis provided that graduation from high school or evidence of equivalent education proficiency is met.
EXPERIENCE:
Five years of management level experience with oversight of complex information technology functions in one or more of the following areas: enterprise systems management or integration; IT Operations; IT Customer Support; or applications development.
A valid Information Technology Infrastructure Library (ITIL) Managing Professional, ITIL Strategic Leader, or ITIL Practice Manager certification may be substituted for one year of the required experience.
SPECIAL:
A valid Information Technology Infrastructure Library (ITIL) Foundation certification is required.
A valid ITIL Master certification is preferred.
A valid driver’s license to legally operate a motor vehicle in the state of California and use of a motor vehicle.
PLEASE NOTE: All entrance requirements must be met by the end of the filing period in order to move forward with the assessment process. To verify the education requirement, transcripts, diplomas, and/or certifications, must be presented at the time applications are screened. As such, please be sure to upload your educational documents as an attachment to your candidate profile. Candidates who have completed college or university course work at an institution in a country other than the United States, must obtain a complete evaluation of foreign transcripts and degrees. Please be sure to request a DETAILED report. For a list of approved evaluation organizations visit: https://www.lausd.org/Page/7876
DESIRABLE QUALIFICATIONS
The ideal candidate for Senior IT Director, Operations will demonstrate the ability to effectively direct and manage the administration of multiple enterprise systems and operational platforms across a large, complex organization. This individual will lead District-wide IT operations and strategies with a focus on long-term impact, sustainability, resilience, and service continuity. The candidate will possess a comprehensive understanding of industry best practices for enterprise systems, operational platforms, and service management, along with awareness of emerging technology trends. They will also demonstrate strong cybersecurity awareness, including the integration of security, risk management, and compliance considerations into day-to-day IT operations and enterprise system design. Additionally, the candidate will have a solid understanding of applicable mandates, regulations, and data privacy requirements governing IT operations and enterprise systems, and will ensure operational compliance, reliability, and protection of organizational assets.
EMPLOYMENT SELECTION PROCESS
We anticipate receiving a number of well qualified applicants for this position; therefore, there will be a competitive process. The hiring departments have requested that we proceed with the selection process in an expeditious and timely manner. To honor this request, we will be adhering to a pre-planned employment assessment schedule. For more information about the LAUSD employment assessment process, visit the hiring process section of our website at https://careers.lausd.org/pc.
The assessment process for this position TENTATIVELY consists of a Technical Project and an Interview.
Application materials (your candidate profile, resume, and supplemental questionnaire) will be evaluated in relation to the background, experience, and competencies identified for successful performance in this job. For this reason, it is highly recommended that your application materials clearly show all of your relevant background and specialized skills, knowledge, and abilities.
The testing may be conducted remotely and/or in-person, and all applicants will be required to submit a Candidate Confidentiality Form prior to testing. Failure to submit these forms before the given deadline will result in the withdrawal of your application from the selection process. Candidates who receive a failing score on any test module will NOT be eligible to move forward in the selection process.
If you have questions regarding the employment selection process, please contact Andrew Nam at [email protected].
APPLICATION PROCESS
IMPORTANT NOTE: Once you submit your application, you should receive an email message confirming that you successfully submitted your application. If you DO NOT receive this message on the same day you apply, it is likely that you did not submit your application.
DO YOU NEED TECHNICAL ASSISTANCE WITH THE ON-LINE APPLICATION?
Email us at [email protected].
To find out whether the application deadline has been extended, visit the website at: https://careers.lausd.org/pc. The Los Angeles Unified School District intends that all qualified persons shall have equal opportunities for employment and promotion. Reasonable accommodations in completing an application and testing are available to individuals with disabilities. Please call (213) 241-3455 for more information.
Please be sure to monitor your spam/junk folder so that important information, instructions, and deadlines regarding your application are not missed. Please also be sure to include correspondence from the lausd.net AND successfactors.com domains as approved senders to your email.
ADDITIONAL POSTING INFORMATION
The Los Angeles Unified School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation, abusive conduct, or bullying. The District prohibits discrimination, harassment, intimidation, abusive conduct or bullying based on actual or perceived race or ethnicity, gender/sex (including gender identity, gender expression, pregnancy, childbirth, breastfeeding/lactation status and related medical conditions), sexual orientation, religion, color, national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code), ancestry, immigration status, physical or mental disability (including clinical depression and bipolar disorder, HIV/AIDS, hepatitis, epilepsy, seizure disorder, diabetes, multiple sclerosis, and heart disease), medical condition (cancer related and genetic characteristics), military and veteran status, marital status, registered domestic partner status, age (40 and above), genetic information, political belief or affiliation (unless union related), a person's association with a person or group with one or more of these actual or perceived characteristics, or any other basis protected by federal, state or local law, ordinance, or regulation in any program or activity it conducts or to which it provides significant assistance. For inquiries or complaints contact our Equal Opportunity Section, (213) 241-7685.
Selection and promotion are based on a competitive employment assessment process. Candidates who pass all parts of the assessment process are placed on a hiring (eligibility) list based on their assessment score. Hiring departments may make job offers to candidates on the top three ranks of the hiring list. Eligibility typically lasts for 12 months. The hiring list resulting from this assessment process may be used to fill open positions in related job classifications.
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What you'll do
- The Senior IT Director, Operations directs and leads the planning and execution of IT operations strategies to support the District’s mission. This includes overseeing enterprise systems, managing vendor relationships, and ensuring compliance with legal and regulatory standards.
About Los Angeles Unified School District
Second largest school district in the nation, LAUSD enrolls nearly 575,000 students in kindergarten through 12th grade, at over 900 schools, and 187 public charter schools. The boundaries spread over 710 square miles and include the mega-city of Los Angeles as well as all or parts of 31 smaller municipalities plus several unincorporated sections of Southern California.
The mission of LAUSD is reflected in continued double-digit growth on the state Academic Performance Index (API); the upward trend in the graduation rate, progress in the pass rate on the California High School Exit Exam (CAHSEE) and other academic indicators.
LA schools boast more winners of the United States Academic Decathlon championships-12-than any other District in this country. Add to those impressive victories, outstanding individual student and team achievements in: science, mathematics, social studies, language arts, foreign and dual languages, business and entrepreneurial skills, the visual and performing arts, and athletics.
Nationally recognized by the Physicians Committee for Responsible Medicine for serving healthy, low fat and vegetarian school lunches. LAUSD's standards also call for: whole grains, low sodium, locally grown fruits and vegetables and no trans fat; flavored milk or carbonated beverages.
Today, the District counts more than 115 new schools and campuses, thanks to the nation's largest public works project, funded by bond measures, a testament to broad voter support.
Ready to join Los Angeles Unified School District?
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Frequently Asked Questions
What does Los Angeles Unified School District pay for a Senior IT Director, Operations?
Los Angeles Unified School District offers a competitive compensation package for the Senior IT Director, Operations role. The salary range is USD 191k - 238k per year. Apply through Clera to learn more about the full compensation details.
What does a Senior IT Director, Operations do at Los Angeles Unified School District?
As a Senior IT Director, Operations at Los Angeles Unified School District, you will: the Senior IT Director, Operations directs and leads the planning and execution of IT operations strategies to support the District’s mission. This includes overseeing enterprise systems, managing vendor relationships, and ensuring compliance with legal and regulatory standards..
Is the Senior IT Director, Operations position at Los Angeles Unified School District remote?
The Senior IT Director, Operations position at Los Angeles Unified School District is based in United States, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior IT Director, Operations position at Los Angeles Unified School District?
You can apply for the Senior IT Director, Operations position at Los Angeles Unified School Districtdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.