Passenger Assistant (15 hours per week)
part-time•London
About this role
Passenger Assistant (15 hours per week)
Department: Passenger Assistant - Bus Operations
Employment Type: Part Time
Location: Brixton
Reporting To: Assistant Transport Manager
Compensation: £13.85 / hour
Description
· Are you looking for a rewarding role focussed on helping others?
· Do you want to make a real difference?
If so, we have the role for you!
London Hire Community Services provide accessible home-to-school transport services where our service users are unable to access public transport. Our services are run under a full passenger vehicle operator’s licence regulations.
We have built our service around principals and process that are recognised as industry standards. We take the safety of our passengers as well as our staff very seriously and have also put in place OHSAS 18001 that governs the way we manage Health and Safety in the workplace.
Key Responsibilities
- Assist the driver wherever possible in a manner that ensures the safety and comfort of passengers.
- Assist passengers when embarking and disembarking the vehicle, including assisting service users who have disabilities, to alight the vehicle in accordance with Health and Safety requirements.
- Monitor and supervise passengers whilst in transit and being responsible for their welfare whilst on board.
- When necessary, assist in the operation of the passenger lift or other equipment that is used to assist passengers boarding and alighting the vehicle as required.
- Ensure any wheelchairs are correctly located and secured using suitable equipment.
- Ensure passengers in wheelchairs are secured with a full lap and diagonal safety belt or other securing equipment.
- Communicate with passengers and clients in a patient, informative, non-patronising manner.
- Report late running and incidents in line with depot processes.
- Ensure the vehicle allocated is always secure whilst in use.
- Ensure all communication equipment is correctly utilised ensuring the safe, smooth and efficient running of the service.
Skills, Knowledge and Expertise
- You should demonstrate a sound understanding of disabilities.
- Able to deliver the service with a patient and level-headed attitude.
- Ability to work in a team environment as well as confidence to work with minimum supervision and using own initiative.
- Excellent verbal and written communication.
- Great attention to detail and able to complete records clearly and accurately.
What's on offer
- Contracts starting at 15 hours per week, worked on a split-shift basis covering AM and PM transport.
- There is no requirement to work during school holidays, although overtime may be available that will be paid in addition to your contractual earnings.
- Salaries are pro-rata - you will receive payment every month of the year (even in non-working periods).
- Automatic enrolment in our pension scheme after three months service.
Other facts
Tech stack
Understanding Of Disabilities,Patient Attitude,Teamwork,Communication,Attention To Detail
About London Hire Group
London Hire Community Services provides fully accessible transport solution to both the Public and Private Sectors as well as the 3rd Sector.
What you'll do
- Assist the driver to ensure the safety and comfort of passengers, including helping those with disabilities. Monitor passengers during transit and ensure their welfare while on board.
Ready to join London Hire Group?
Take the next step in your career journey
Frequently Asked Questions
What does a Passenger Assistant (15 hours per week) do at London Hire Group?
As a Passenger Assistant (15 hours per week) at London Hire Group, you will: assist the driver to ensure the safety and comfort of passengers, including helping those with disabilities. Monitor passengers during transit and ensure their welfare while on board..
Why join London Hire Group as a Passenger Assistant (15 hours per week)?
London Hire Group is a leading Truck Transportation company.
Is the Passenger Assistant (15 hours per week) position at London Hire Group remote?
The Passenger Assistant (15 hours per week) position at London Hire Group is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Passenger Assistant (15 hours per week) position at London Hire Group?
You can apply for the Passenger Assistant (15 hours per week) position at London Hire Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about London Hire Group on their website.