Overview

LMI seeks a Business/Systems Analyst to support a federal directorate in the National Capital Region. Join our team of collaborative self-starters focused on delivering practical and efficient solutions to help our client keep U.S. borders safe and facilitate trade and travel. As part of our high-performing team, you will augment our vital work to provide “eyes and ears” technology to protect our nation. 

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

LMI has been named a 2024 #BestPlacestoWork in the United States by Built In! We are honored to be recognized as a company that values a people-centered culture, and we are grateful to our employees for making this possible!

Responsibilities

• Provides project/program management support to the Directorate’s Engineering Branch to include conducting problem identification, requirements analysis/gathering for various initiatives 
• Provide support to end users via remote support sessions
• Keep track of support issues and follow up with users for further clarifications.
• Walk users step-by-step through the problem-solving process
• Create and maintain training documentation
• Research and document systems process workflows and data flows
• Leads or supports development, review of engineering management processes, documentation, and implementation.
• Participates in team building research efforts and sharing of analytical techniques and research methodologies.
• Facilitates and work with Integrated Product Teams (IPTs) and Working Groups to develop and maintain program and project plans and charters.
• Develops artifacts required by the Joint Requirements Integration and Management System Directive (DHS MD 107-01), and other pertinent artifacts that enable the Directorate to respond to internal and external inquiries.
• Analyze developing capabilities and resolve issues in existing tools.

Qualifications

• 3 to 10 years of experience and a bachelor’s or master’s degree in business, management, engineering, finance, or information management preferred.
• Experience in operations research systems analysis or related field preferred
• Familiarity with decision analysis methods to evaluate analytic tools, data, and processes to determine their feasibility usefulness and value, and present the results
• Previous work with CBP and/or USBP is a plus.
• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and SharePoint.
• Ability to communicate clearly with a variety of stakeholders.
• Ability to effectively solve problems.
• Strong communication and customer service skills required
• Must enjoy working as part of a team
• Ability to solve problems and learn quickly
• Understanding of financial principles helpful
• Experience with Clarity PPM Tool helpful but not mandatory
• Strong communication skills, both oral and written.
• A true team player who maintains a positive attitude in a dynamic environment.
• Experience with the CBP Planning, Programming, Budgeting, and Accountability (PPBA) framework and processes is a plus  

Applicants selected for this position will be subject to a comprehensive government security investigation must meet eligibility requirements for access to sensitive information. The background investigation includes financial, criminal, residential, educational, foreign affiliation, and employment verifications. US citizenship required

Highly Preferred: Active/Full U.S. Customs and Border Protection (CBP) BI

This position is contingent upon completion of CBP BI