This position is responsible for completing patient registration duties and providing administrative support for assigned area(s). Collects and validates accurate patient demographic and insurance information, verifies authorizations and referrals as required and data enters necessary information into registration system. Informs the patient of estimated liability at the time of service, collects patient liabilities, identifies patients in need of financial assistance and refers patients to financial counseling as necessary.

Our Mission: Quality, compassionate care for all.

Our Vision: Reimagine health care through connection, service and innovation.

Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.

Logan Health is seeking a dependable and patient-focused Patient Access Representative to support our outpatient clinic in Whitefish. This role is essential in creating a positive first impression for patients by providing excellent customer service, accurate registration, and efficient front-desk operations.

Key Responsibilities

• Greet and assist patients in person and by phone in a professional, welcoming manner

• Complete accurate outpatient patient registration and check-in/check-out processes

• Verify insurance, collect demographic information, and obtain required documentation

• Schedule appointments and coordinate with clinical staff

• Maintain patient confidentiality and comply with HIPAA regulations

• Provide general clinic support to ensure smooth daily operations

Qualifications

• High school diploma or equivalent required

• Prior experience in patient access, registration, front desk, or healthcare customer service preferred

• Strong communication, organizational, and multitasking skills

• Basic computer proficiency and attention to detail

• Ability to work independently and as part of a team

Benefits

Logan Health offers a competitive and comprehensive benefits package, which may include:

• Medical, dental, and vision insurance

• Retirement plan with employer contribution

• Paid time off (PTO) and paid holidays

• Employee wellness programs

• Tuition assistance and professional development opportunities

• Employee Assistance Program (EAP)

Why Logan Health?

• Consistent weekday schedule with no evenings or weekends

• Supportive outpatient clinic environment

• Opportunity to be a key part of the patient experience

• Mission-driven organization serving our community

If you’re passionate about providing excellent patient service and want to be part of a supportive outpatient team, apply today to join Logan Health in Whitefish. We look forward to learning more about you!

Shift:

Day Shift - 8 Hours (United States of America)

• Days/Hours: Monday–Friday, 8:00 AM – 5:00 PM (most days)

• Evenings/Weekends: None required

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check

• Reference checks

• Drug Screening

• Health and Immunizations Screening

• Physical Demand Review/Screening

Equal Opportunity Employer

Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.