About this role
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
Qualifications:
Minimum of six (6) months of experience in a housekeeping or cleaning role preferred.
Basic English communication skills are preferred.
Must have excellent customer service and hospitality skills.
Must be able to stand, stoop, bend and walk for prolonged periods of time.
Able to pull, lift and push up to 150lbs during entire shift.
Must be able to work a flexible schedule, including nights, weekends and holidays as required.
Responsibilities:
Perform evening turndown service, including turning down the bed, closing drapes, dimming lights, and providing turndown amenities.
Replace used towels, toiletries, and other amenities to ensure the room is fully stocked and guest-ready.
Ensure guest rooms are clean and tidy, including straightening up personal items, emptying trash, and organizing furniture.
Greet guests in a friendly and professional manner if encountered during turndown service.
Address any guest requests or preferences, ensuring a personalized and comfortable experience.
Maneuver turndown attendant carts with supplies, amenities, clean linen, and keep turndown attendant carts clean and organized.
Operate a Smartphone device to access Guest room assignments and report unusual room conditions or rooms in need of repair submitting work orders.
Cleans and sanitizes all rooms and bathrooms.
Comply with OSHA regulations and Loews Hotels cleaning policies, training guidelines and procedures.
Assist with other housekeeping tasks as needed.
Other duties as assigned
Other facts
About Loews Hotels
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What you'll do
- Perform evening turndown service and ensure guest rooms are clean and tidy. Address guest requests and preferences to provide a personalized experience.
Ready to join Loews Hotels?
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