About this role
Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.
Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.
Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.
Assure that all bars are kept in proper working conditions. To provide all supplies needed for bar prior and during all functions and events as per Beverage Supervisor and Captain request. Assure to restock any and all beverages after all function. Knowledge of consumption reports and assists with monthly beverage inventory and organization of beverage storeroom.
Essential Functions and Responsibilities
- Provides support to the Bartender and Beverage Server in all aspects of service by stocking all service areas and maintaining adequate supplies through out the shift, cleaning and stocking all glassware: assisting with service of beverages; transportation of food trays to/from dining room, assist with cleaning all public areas.
- Participates in monthly inventory
- Stocks and maintains supplies in all service areas
- Inspects and prepares all service ware prior to use
- May assist Server by removing soiled glasses and plates for large parties and during periods of heavy volume
- Cleans and stocks glassware
- Maintains cleanliness and sanitary condition of lounge and service areas
- Assist in completion of post shift clean up and side work duties
- Maintain clean and organized storage space
- Regular attendance in conformance with standards
- May be required to work varying schedules to reflect business needs of the hotel
- Required to attend all training sessions and meetings
- Ability to perform “Physical Requirements” and “Mental Effort Requirements” as explained below.
Supportive Functions and Responsibilities
- Promotes and applies teamwork skill at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to all guests, management and fellow employees
- Attends appropriate hotel meetings and training sessions
- Interacts daily with all captains to review events of the day
- Maintains current knowledge of all popular alcoholic beverages and cocktail recipes
- Stocks portable bar with required mixers, alcoholic beverages and related supplies
- Prepares all necessary mixers and garnishes prior to start of service and during shift as needed
- Sets up bar service area with all necessary glassware and supplies prior to start of service "Mis en Place"
- Greets guests in a polite professional manner according to Loews standards
- Determines guests needs and suggestively up-sells beverages so as to enhance the guest experience
- To assist in the quality service of alcoholic & non-alcoholic beverages to guests, ensuring that the standards of service as set out by Loews Hotels
- Breaking down of equipment and returning stock to the storage areas
- Perform other related duties as assigned or requested by supervisors/managers
- Records all aspects of guest order accurately
- Monitors guest consumption to prevent over indulgence and ensure safety
- Inventories all beverages and operating supplies, orders replacement items as needed
- Performs all closing duties, secures all inventory and supplies
- Performs monthly inventories
- Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications
- Basic knowledge of Wine & Spirits, and food
- Polite, friendly and helpful to guests, management and fellow employees
- Exceptional guest service skills
- Ability to stand, stoop, bend and lift items weighting up to 50 pounds repetitively during and entire shift
- Certifications: "Certified Food Service Manager", "TIPS" or equivalent
- Effective leadership, management, organizational and communication skills
- Exceptional guest service skills
- Ability to speak, read and write the English language
- Ability to stand, stoop, bend repetitively during entire shift
- Ability to work flexible schedule to include weekends and holidays
Education:
- High School Diploma or equivalent
Experience:
- One + years of experience as a Barback in a high volume, upscale Hotel or Free standing lounge environments
Other facts
About Loews Hotels
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What you'll do
- The Barback supports the Bartender and Beverage Server by stocking service areas and maintaining supplies throughout the shift. They also assist with cleaning and organizing glassware and public areas.
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