About this role
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Job Specific
- Adheres to all pool safety standards, including safety procedures for adverse weather conditions
- Knows the location and contents of First Aid Kit
- Greets guests arriving at the pool
- Provides towels to guests, escorts them to chairs, and sets up towels on chairs
- Provides information about pool food and beverage service and offers menus
- Promptly communicates food and beverage service requests to pool Food and Beverage Servers
- Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards
- Knowledgeable and able to communicate all hotel Recreation offerings
- Loans recreational items and equipment
- Sets up, refreshes, and tears down cabanas
- Assists in set-up and tear down for poolside functions
- Cleans, maintains, and positions pool furniture
- Picks up trash and dirty towels and repositions chairs throughout shift
- Applies excellent guest relations skills when interacting with guests
- Performs all duties in a timely and professional manner
- Turns in lost and found items throughout shift according to hotel procedures
- Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels
- Attends all department meetings as scheduled
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications
- Excellent guest service skills
- Excellent oral communication skills
- Able to work a flexible schedule, including weekends and holidays
Other facts
About Loews Hotels
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What you'll do
- The Pool Attendant is responsible for ensuring guest safety and satisfaction at the pool area, including providing towels, setting up chairs, and communicating food and beverage requests. They also maintain cleanliness and order in the pool area and assist with recreational offerings.
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