About this role
Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Job Specific
- Reports to work as scheduled, in proper uniform, in accordance with the company’s personal appearance standards
- Follows OSHA regulations and all policies and procedures as set forth by the Housekeeping department
- Alters and repairs linens, uniforms, curtains, drapes, bedspreads, and pillows
- Repairs garments delivered by Laundry (example: replaces missing button on shirt)
- Answers and places phone calls to guests regarding needed repairs
- Occasionally visits guestrooms to measure guests to perform clothing alterations or repairs
- Unpacks new uniforms and inspects them for quality and size
- Inscribes new uniforms with identifying marks with marker
- Hangs up uniforms
- Participates in Orientation meetings to size new employees for uniforms
- Maintains employee records regarding number of uniforms issued, size, repairs completed, etc.
- Frequently works near moving mechanical parts
- Encourages a positive attitude among employees and treats guests and other employees with courtesy and respect
- Applies excellent guest relations skills when interacting with guests and staff
- Attends all department meetings as scheduled
- Performs all duties in a timely and professional manner
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications
- High school diploma or GED
- Minimum five years related experience and/or training or equivalent combination of education and experience
- Good knowledge and work experience in fitting, altering, and repairing uniforms and linens and operating sewing machines
- Service orientation
- Basic English language skills
- Able to read and comprehend simple instructions, short correspondence, and memos
- Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Able to sit for extended periods
- Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift
- Able to work a flexible schedule, including weekends and holidays
Other facts
About Loews Hotels
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What you'll do
- The Laundry Seamstress is responsible for altering and repairing linens, uniforms, and other items, as well as maintaining employee records regarding uniforms. The role also involves interacting with guests and ensuring a positive experience while adhering to safety regulations.
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