About this role
Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
What We’re Looking For:
We are seeking An organized and detail-oriented Housekeeping Supervisor to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
- A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members.
- An individual that adopts a proactive mindset and has excellent communication skills.
- Dedicated to enhancing both the guest and team member experience.
- Committed to upholding the highest standards of cleanliness and operational efficiency.
- Veterans and military spouses are encouraged to apply
What You’ll Do:
- Supervise housekeeping staff, ensuring they perform their duties according to the hotel's standards and policies.
- Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and safety standards are met.
- Assign daily tasks to housekeeping team members and monitor their performance, ensuring efficiency and quality.
- Ensure the proper use of cleaning chemicals and equipment by staff and adhere to safety and sanitation regulations.
- Train, mentor, and provide ongoing coaching to housekeeping staff on departmental procedures, guest service skills, and equipment usage.
- Handle guest requests and complaints in a professional manner, ensuring customer satisfaction and prompt resolution of issues.
- Collaborate with other departments, such as maintenance and front desk, to address guest concerns, repairs, and room readiness.
- Ensure the department operates within budget, reduce waste, and maintain efficiency while upholding high-quality standards of cleanliness and guest service.
- Other duties as assigned.
Your Qualifications Includes:
- Bachelor’s Degree or relevant work experience required.
- Minimum of two years of guest service experience in hotel hospitality preferred.
- Minimum one-year guest service leadership role preferred.
- Experience with previous Property Management System, preferred Opera System.
- Knowledge of budgeting, forecasting, and financial analysis in a hotel setting is preferred.
- Ability to stand for long periods of time required.
- Ability to work weekends, evening, holidays as necessary/required.
Other facts
About Loews Hotels
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What you'll do
- Supervise housekeeping staff to ensure cleanliness and guest satisfaction. Inspect areas for maintenance and safety, assign tasks, and handle guest requests professionally.
Ready to join Loews Hotels?
Take the next step in your career journey