About this role
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
Qualifications:
Minimum of six (6) months of experience in housekeeping or related work experience is preferred.
Excellent customer service, interpersonal, and hospitality skills are required.
Must be able to stand, stoop, bend and walk for prolonged periods of time.
Ability to stand, stoop, bend and lift items weighting up to 50 pounds repetitively.
Ability to communicate effectively in English with team members, leaders and guests
Must be able to work a flexible schedule, nights, weekends and holidays as required.
Responsibilities:
Respond promptly and handle housekeeping needs and guest requests personally and/or refer as appropriate.
Operate a Smartphone device to access assignments and submit, respond, follow and close work orders and guest requests assigned. Ensure Smartphone device and communications equipment works properly and follows proper etiquette when communicating over the radio.
Provide complimentary toiletries to guests, such as toothpaste, toothbrush, shampoo. Deliver rollaways, cribs, linens and other items requested by guests and remove runner items from hallways.
Perform all duties in a timely and efficient manner.
Maintain inventories supplies, obtains supplies necessary to support forecasted level of business, maintain closets stock, clean and organize.
Other duties as assigned.
Other facts
About Loews Hotels
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What you'll do
- The Housekeeping Runner is responsible for responding to housekeeping needs and guest requests, ensuring timely and efficient service. Duties include delivering items to guests and maintaining inventory supplies.
Ready to join Loews Hotels?
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