About this role
Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.
Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.
Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.
Job Specific
- Supervises restaurant activities in absence of Manager
- Controls Reservation Book, accepts reservations and enters them accurately into the record
- Maintains guest history files and uses information to enhance repeat guests experience
- Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
- Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability
- Inspects menus to ensure cleanliness and acceptability
- Greets guests in a polite professional manner
- Determines guest needs, verifies table availability, assigns appropriate table for seating
- Guides guests to appropriate table
- Assists guests with seating, and presents menu
- Ensures removal of unnecessary place settings at occupied tables
- Notifies server of guest seating, and communicates any special needs or requests
- Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
- Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard
- Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow team members
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Other facts
About Loews Hotels
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What you'll do
- The Host/Hostess supervises restaurant activities in the absence of the manager, controls the reservation book, and greets guests in a professional manner. They also assign workstations, inspect dining areas, and ensure a high standard of guest service.
Ready to join Loews Hotels?
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