About this role
At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
About Loews Royal Pacific Resort
Join the ‘ohana’ at our island paradise that celebrates the Golden Age of Travel, and the adventures of island-hopping through the South Pacific.
This position reports to the General Manager for the hotel and is responsible for all aspects of the day to day administration of the General Manager and Executive Office. Perform a wide range of administrative and office support activities; and provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.
Job Specific
Maintains day to day operation of Executive office by managing GM schedule, coordinating visitors arrival, assisting with office calls and distributing office communications and mail.
Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities
Resolves administrative problems by coordinating preparation of reports, preparing correspondence and providing research as needed
Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
Provides information by answering questions and requests both internally and externally
Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks
Contributes to team effort by accomplishing related results as needed
Provides the highest level of integrity and confidentiality
Other duties as assigned
General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with Loews Hotels standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with Loews Hotels standards, policies and rules
Recycles whenever possible
Remains current with Loews Hotels information and changes
Complies with Loews Hotels uniform and grooming guidelines
Qualifications
1+ year of administrative experience required, ideally in hospitality or office support.
Excellent written and verbal communication skills
Excellent English communication skills
Strong attention to detail and organization.
Ability to prioritize and manage multiple tasks
Professional demeanor and customer service-oriented
Previous experience working with and managing senior executive calendars
Proficiency in Microsoft Office Programs required
Typing speed 65 WPM+
Able to work a flexible schedule, including weekends and holidays as needed
Working knowledge of ADACO, HotSOS, CANVA, RESY and OPERA PMS preferred
Other facts
About Loews Hotels
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What you'll do
- The Executive Assistant is responsible for managing the day-to-day administration of the General Manager and Executive Office, including scheduling, visitor coordination, and office communications. The role also involves resolving administrative problems and maintaining office supplies and equipment.
Ready to join Loews Hotels?
Take the next step in your career journey