About this role
Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
What We’re Looking For:
A friendly and energetic Bell Person dedicated to enhancing our guest experience through exceptional service and support. A successful candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest.
Who You Are:
- Approachable with a warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members.
- Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs.
- Skilled communicator capable of engaging with guests and team members with clarity and professionalism.
- Proactive with the ability to handle various tasks and adjust to changing situations.
- Veterans and military spouses are encouraged to apply
What You’ll Do:
- Welcome and assist arriving and departing guests with professionalism and courtesy.
- Safely handle and transport luggage, baggage, and packages.
- Securely store luggage while awaiting transfer.
- Provide detailed information about room types, amenities, and hotel facilities to guests and addresses guest inquiries.
- Communicate hotel emergency procedures as needed.
- Offer information about the hotel and local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs.
- Transport guests safely to and from property areas.
- Build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping.
- Remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary.
- Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks.
- Perform other assigned duties as needed.
Your Qualifications Include:
- High school diploma or equivalent work experience preferred.
- Previous experience in a hospitality or customer service role preferred.
- Ability to lift items more than 75lbs, such as luggage.
- Experience in a hotel or resort environment preferred.
Other facts
About Loews Hotels
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States. Headquartered in New York City, hotel destinations include Arlington, Atlanta, Chicago, Chicago O'Hare, Coral Gables, Hollywood, Miami Beach, Nashville, New Orleans, New York, Orlando, Philadelphia, San Diego, St. Louis, and Tucson. Loews Hotels Hotels & Co operates as a subsidiary of Loews Corporation (NYSE: L).
WHO WE ARE:
We are a dedicated team focused on allowing our guests to flourish when they are with us. From our most senior of management, to our newest team members, we are all forged of the same hospitality DNA. That defining characteristic is a willingness and commitment to offer comfort, care, and everything in us to all who come through our doors. We invest in training and development opportunities for all team members so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. We promote social responsibility by being a good neighbor in the communities in which we reside. At Loews Hotels & Co, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.
EQUAL EMPLOYMENT OPPORTUNITY
Loews Hotels and Resorts is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
What you'll do
- The Bell Person welcomes and assists arriving and departing guests with professionalism and courtesy, handling luggage and providing information about hotel amenities. They build positive relationships with hotel departments and ensure guest safety.
Ready to join Loews Hotels?
Take the next step in your career journey