About this role
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
About the Role
The Ad Operations Solutions Manager, you are a subject matter expert in media, ad tech and client success who can effectively manage and influence at a broader team level while driving both team, domain, and business outcomes.
Responsibilities:
Client Relationship Management: Build and maintain trusted relationships with clients and media agencies through proactive communication, regular check-ins, and effective issue resolution to support platform success and ensure client satisfaction.
Campaign & Performance Strategy: Deliver strategic and technical insights, conduct campaign reviews to optimize performance, and collaborate with Sales to drive user adoption, engagement, and incremental growth.
Risk Management: Identify potential business risks or roadblocks and develop proactive solutions to maintain smooth operations.
Cross-Functional Collaboration: Collaborate cross-functionally to ensure alignment and smooth operation of the company-owned platform and to contribute to feature roadmap development.
Process Improvement: Continuously assess and refine internal processes to improve efficiency, enhance client experiences, and support business growth.
Qualifications:
6+ years of experience in Ad Operations, Digital Media, or Ad Tech
In-depth understanding of Demand-Side Platforms (DSPs) and Sponsored Products, with the capability to create best practices and suggest advanced campaign optimization strategies
Demonstrate experience and understanding of media agencies
Excellent communication and presentation skills, with the ability to convey complex ideas clearly and concisely.
A proven track record of leading initiatives, mentoring others, and driving business outcomes
A mindset rooted in accountability, ownership, and growth - for yourself, the team, and the business
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
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About Loblaw Companies Limited
Our Purpose – Live Life Well
Loblaw Companies Limited is Canada’s food and pharmacy leader, the nation’s largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw – and its portfolio of grocery, health and beauty, financial services and apparel businesses – provides Canadians with an unparalleled mix of value, assortment and convenience, and offers Canadians two of the country’s most recognized brands – President’s Choice and no name.
The acquisition of Shoppers Drug Mart, along with the powerful Life Brand and Optimum brand, has only served to reinforce our leadership position in the marketplace. As well, our PC Plus program, omni-channel efforts and multicultural merchandising offerings continued to be points of differentiation for our customer experience.
In 2019, Loblaw has been recognized as one of Canada’s Top 100 Employers, Best Diversity Employers by Mediacorp Canada Inc.
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IMPORTANT NOTE ABOUT FRAUD AFFECTING OUR JOBSEEKERS.
Please be advised that recruitment fraud has affected a number of Canadian companies. In such schemes, individuals posing as legitimate recruiters may request personal information and payment from those seeking employment.
Loblaw Companies Limited, its subsidiaries, and recruiting agencies will never ask for payment at any stage in the recruitment process. All legitimate postings may be accessed via our career website.
What you'll do
- The Ad Operations Solutions Manager is responsible for managing client relationships and optimizing campaign performance. This role involves collaborating cross-functionally and continuously improving internal processes to enhance client experiences.
Ready to join Loblaw Companies Limited?
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