Sr. Account Manager (CES Processor)
full-time•United States•$75k - $150k
About this role
Position Summary:
The Senior Loan Processor is responsible for managing the customer relationship from initial commitment to funding. The role requires that all Internal policies and procedures are followed to make the transaction for the customer as smooth and efficient as possible. This will include working with customers, vendors, sales and in-house operations.
Responsibilities:
- Collects all conditions up to loan funding after initial handoff from sales
- Prepares, validates, communicates, and delivers disclosures
- Manage a pipeline of 40-60+ loans at a given time.
- Acts as the primary liaison between Sales, Title, Escrow, Funding and Borrowers working at a fast yet detailed pace
- Reviews documentation including credit, income and title for accuracy demonstrating a high attention to detail.
- Communicate with customer consistently meeting companies SLA’s
Requirements:
- Minimum of 2+ years recent mortgage processing experience required, a call center environment preferred
- Proven experience processing FHA mortgage loans, including full knowledge of FHA guidelines, conditions, and compliance standards.
- Strong knowledge of various loan products and programs, specifically FHA/VA/Conv/Seconds.
- Ability to adhere to established turn times, productivity, fast paced while maintaining quality metrics is required.
Why work for #teamloanDepot:
- Competitive compensation package includes the ability to earn incentive compensation in addition to a base hourly wage.
- Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
- Work with other passionate, purposeful, and customer-centric people.
- Extensive internal growth and professional development opportunities including tuition reimbursement.
- Comprehensive benefits package including Medical/Dental/Vision.
- Wellness program to support both mental and physical health.
- Generous paid time off for both exempt and non-exempt positions.
About loanDepot:
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation's second largest non-bank retail mortgage lender, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.
Base pay is one part of our total compensation package for Senior Account Manager III. The base hourly rate for this role is $18.50/hour plus an uncapped commission plan. Actual earnings may vary depending on individual performance. Based on historical data, the estimated total annual compensation including the base hourly rate and commissions ranges from $75,000 to $150,000.
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
What you'll do
- The Senior Loan Processor manages customer relationships from initial commitment to funding, ensuring a smooth transaction by adhering to internal policies. Responsibilities include collecting loan conditions, preparing disclosures, and acting as a liaison between various stakeholders.
About loanDepot
loanDepot (NYSE: LDI) is a digital commerce company committed to serving its customers through the homeownership journey.
Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster and less stressful to purchase or refinance a home.
Today, as one of the nation’s largest non-bank retail mortgage lenders, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life’s most complex transactions.
With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works though a variety of local, regional and national philanthropic efforts.
loanDepot is an approved seller and servicer for Fannie Mae, Freddie Mac and Ginnie Mae. loanDepot, LLC, NMLS #174457 (http://nmlsconsumeraccess.org). Equal Housing Opportunity. Learn more at loandepot.com.
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Frequently Asked Questions
What does loanDepot pay for a Sr. Account Manager (CES Processor)?
loanDepot offers a competitive compensation package for the Sr. Account Manager (CES Processor) role. The salary range is USD 75k - 150k per year. Apply through Clera to learn more about the full compensation details.
What does a Sr. Account Manager (CES Processor) do at loanDepot?
As a Sr. Account Manager (CES Processor) at loanDepot, you will: the Senior Loan Processor manages customer relationships from initial commitment to funding, ensuring a smooth transaction by adhering to internal policies. Responsibilities include collecting loan conditions, preparing disclosures, and acting as a liaison between various stakeholders..
Is the Sr. Account Manager (CES Processor) position at loanDepot remote?
The Sr. Account Manager (CES Processor) position at loanDepot is based in United States, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Sr. Account Manager (CES Processor) position at loanDepot?
You can apply for the Sr. Account Manager (CES Processor) position at loanDepotdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.