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Job Description Summary

Job Description

• Edits documents to fit the organisation's style guidelines and prepares information for publication using established procedures and standards.
• Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required.
• Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services.
• Reviews non-compliance issues within current IT Security processes, systems, and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit/(sub)discipline.
• Helps others use and benefit from the existing knowledge management systems.
• Provides primary supervision to a team performing transactional work or supervises a small group performing junior professional tasks.
• Responds to individual and team objectives and invests in improving personal performance by growing own skills and capabilities, coaching others when required.
• Analyses customer needs and defines and delivers prescribed products by performing designated development/engineering activities using established systems.
• Keeps track of risk parameters and identifies and reports any major deviation to more senior colleagues while working within established risk management systems.
• Navigates a wide variety of existing processes, procedures and precedents to interpret data and identify possible answers.
• Uses product specifications to design test procedures and standards.